333 Reasons Not to Fire
Rethinking Leadership, Loyalty and the Value of Human
Beings...
Introduction:
The Firing Reflex
We live in a world that prizes efficiency. In business,
that often translates to swift decision-making—especially when someone
underperforms. The phrase “hire fast, fire faster” has become common management
"wisdom". But is it wise? Is it just or humane? Is it even correct?
Maybe not.
What if the real cost of firing is hidden beneath
short-term relief? What if we’re cutting loose people who just needed context,
clarity, or coaching?
This book is not a sentimental argument for keeping
everyone. It’s a strategic, values-based reminder that people are complex, that
performance is rarely black and white, and that leadership is about more than
making tough calls—it's about making the right ones.
Here are 333 reasons to think again before reaching for the
exit door…
You don’t throw away good people for temporary problems.
The instinct to discard may feel efficient, but it undermines the deep value of
loyalty, trust, and development. People aren’t parts—they’re partners. When you
choose to invest in people instead of replacing them, you’re sending a signal
that individuals matter more than metrics. That belief builds confidence,
commitment, and culture. Even when performance falters, treating someone as
indispensable creates the environment where they’re more likely to recover,
contribute, and thrive. You can’t outsource institutional memory or team
chemistry—and you shouldn’t try to.
A fearful team doesn’t innovate. They self-protect. When
firing becomes the default reaction to challenges, creativity disappears and
morale plummets. People start to play it safe, avoiding risk not because it's
the right move, but because survival becomes the primary goal. The emotional
toll of an unpredictable environment undermines trust and engagement. Instead
of building a culture of courage and ownership, you're left with hesitation,
anxiety, and missed opportunities. Fearful teams don’t dream big—they tread
carefully. That’s not how great things happen. They self-protect. When firing
becomes the default reaction to challenges, creativity disappears and morale
plummets.
Progress is rarely linear. People grow in waves—through
mentorship, through missteps, and through grace. Rushing that process
short-circuits potential. Growth involves learning curves, and not everyone
hits their stride at the same moment. Some of your highest-impact people may
start slow but finish strong. By giving them the time, tools, and trust to
develop, you show that potential is something you nurture—not something you
demand on a deadline. Organizations that understand this build deep benches, not
just flashy first drafts. People grow in waves—through mentorship, through
missteps, and through grace. Rushing that process short-circuits potential.
Leadership isn’t about judging from the sidelines. It’s
about stepping into the mess, offering clarity, and guiding people through the
hard parts. Coaching works—if you give it a chance. The best leaders view every
misstep as a teachable moment, not a termination trigger. They take pride in
seeing people evolve, not just in measuring them by the numbers. Coaching
builds competence and confidence, and over time, it multiplies your team’s
effectiveness. Being a coach means you believe in potential even when results
aren’t immediate. It’s about stepping into the mess, offering clarity, and
guiding people through the hard parts. Coaching works—if you give it a chance.
Hiring, onboarding, and training new employees costs time,
money, and morale. The hidden costs of firing often outweigh the visible
problems you’re trying to solve. Every departure leaves behind gaps in
knowledge, team chemistry, and continuity. Beyond the financial loss, constant
churn disrupts momentum, weakens trust, and sends the message that people are
replaceable. High turnover doesn’t just hit the budget—it hits the soul of the
company. The most successful teams grow together, not through a revolving door.
The hidden costs of firing often outweigh the visible problems you’re trying to
solve.
Not all underperformance is personal. Sometimes, people are
struggling with tools, systems, unclear expectations, or life outside of work.
A good leader digs deeper. Maybe it’s burnout. Maybe it’s a bad fit between
role and strength. Or maybe it’s a lack of clarity that’s causing confusion.
When you stop at the surface, you miss the story behind the symptom. By
investigating with empathy, you not only address the real issue—you show people
that you care enough to understand. That’s how you earn trust that lasts.
Sometimes, people are struggling with tools, systems, unclear expectations, or
life outside of work. A good leader digs deeper.
Staying with someone through a tough time shows your
values. When people see that you don’t abandon others easily, they believe you
won’t abandon them either. Loyalty isn’t just a warm sentiment—it’s the
backbone of resilient, high-trust organizations. Employees who witness loyalty
in action are more likely to step up, stick around, and stand by each other.
Culture doesn’t come from perks or posters—it comes from the hard choices you
make when things get messy. Stand by someone, and your whole team stands stronger.
Staying with someone through a tough time shows your values. When people see
that you don’t abandon others easily, they believe you won’t abandon them
either.
One tough month doesn’t mean someone’s broken. If we
expected perfection, we’d all be out of a job. Grace in small moments builds
lasting strength. Everyone stumbles—what matters is whether they’re given a
chance to recover. By normalizing occasional dips in performance, you allow for
authenticity, resilience, and deeper engagement. People aren’t machines;
they’re human beings navigating a thousand variables at once. Give them room to
be real, and they’ll repay you with trust and long-term commitment. One tough
month doesn’t mean someone’s broken. If we expected perfection, we’d all be out
of a job. Grace in small moments builds lasting strength.
Sometimes underperformance is a mirror, not a window. Is
your leadership clear? Are your expectations fair? Have you resourced your team
well? Great leaders look inward before pointing fingers. Maybe it’s a gap in
communication, feedback, or process. Maybe you haven’t created an environment
where success is truly possible. When you own your part, you invite
accountability across the board—and that kind of ownership transforms cultures.
Sometimes underperformance is a mirror, not a window. Is your leadership clear?
Are your expectations fair? Have you resourced your team well?
Sticking with someone when it’s uncomfortable creates a
bond that nothing else can. That kind of trust is rare—and powerful. In the
tension of struggle, people remember who stood by them. Those memories become
loyalty, advocacy, and emotional investment. Trust earned in the fire is
stronger than praise earned in ease. And when your team knows you won’t run at
the first sign of trouble, they’ll give you their best—because you’ve earned
it. Sticking with someone when it’s uncomfortable creates a bond that nothing
else can. That kind of trust is rare—and powerful.
People need to feel safe to take risks. If they believe a
single mistake will get them fired, they’ll never give you their best ideas.
Innovation depends on vulnerability—the willingness to try, fail, and try
again. A culture of fear stifles that. Psychological safety isn’t soft—it’s
strategic. It’s what makes people speak up in meetings, challenge ideas
respectfully, and stay engaged even when things get tough. Create it, and your
team will take you places data alone never could. People need to feel safe to
take risks. If they believe a single mistake will get them fired, they’ll never
give you their best ideas.
Everyone makes mistakes—even your top
performers. What separates great teams from mediocre ones is how mistakes are
handled. Treating errors as learning opportunities rather than fatal flaws
transforms setbacks into stepping stones. It sends the message that growth is
expected, failure is part of the process, and support is available along the
way. When people know they can fail without being discarded, they take more
thoughtful risks and grow faster. Firing someone over a mistake may solve a
problem today—but keeping them and coaching through it can build a far stronger
team tomorrow.
Some of the greatest contributors
start out overlooked or underestimated. Not everyone shines on day one. But
given time, encouragement, and a chance to build confidence, many people rise
in remarkable ways. If you fire someone too soon, you may miss the breakthrough
just around the corner. When you choose to believe in someone, it unlocks
something powerful in them—the motivation to prove you right. People want to
rise for the leaders who saw their worth before it was obvious. Invest in
potential, and you might just uncover greatness.
Your company’s real values show up in
how you treat people when it’s hard. It’s easy to talk about empathy, trust,
and “people first” on your website or in a town hall. But your team is watching
what you do—especially when someone stumbles. Do you support, coach, and
problem-solve? Or do you cut loose and move on? Every firing sends a message
about what your culture truly rewards and tolerates. The small decisions in
tough moments shape the larger narrative of who you are as a leader and who you
are as a company.
Behind every employee is a network of
people who depend on them—spouses, children, aging parents, and entire support
systems. Terminating someone doesn’t just end their job; it can upend their
entire life. This doesn’t mean performance doesn’t matter—it means decisions
carry human consequences that should never be made lightly. Compassionate
leadership considers the ripple effect. Before you pull the trigger, ask: have
I truly done everything I can to help this person succeed? Have I treated them
with the dignity they deserve? Because the weight of your choice may reach far
beyond the office.
The myth of the “perfect replacement”
often leads leaders to chase mirages. Hiring someone new doesn’t guarantee
better performance—it guarantees starting over. Every new person needs time to
acclimate, learn the ropes, and build trust with the team. And they bring their
own strengths, weaknesses, and baggage. Before assuming a swap will fix the
problem, ask if you’ve fully explored how to elevate the person you already
have. The devil you know might just need a better map—not a replacement. Growth
often beats the gamble of new.
When someone turns things around after
a rough patch, it becomes more than just a performance improvement—it becomes a
story the whole team rallies around. Redemption builds belief, not just in that
person, but in the culture that supported them. It shows that mistakes aren’t
the end and that success is possible with the right help. These stories inspire
others to ask for help, offer support, and try again. When you give someone the
chance to bounce back, you create an environment where everyone believes growth
is possible. That belief is cultural gold.
It’s easy to hide behind data and
KPIs, but real leadership lives in the human moments. Behind every number is a
person—with motivations, fears, hopes, and hidden strengths. If you only lead
from the spreadsheet, you’ll miss what actually drives behavior and
transformation. Great leaders see beyond the metrics. They understand that
consistent performance comes from people who feel seen, supported, and
challenged in the right way. Business is about outcomes—but outcomes are built
by people. And people are more than numbers.
Firing isn’t just an event—it’s an
emotional experience that stays with people for a long time. For the person
being let go, it can feel like rejection, failure, and shame. For the team
watching it happen, it raises questions: “Could that happen to me?” “Was it
fair?” “Do I trust this place?” Even if the termination was justified, how it’s
handled shapes the emotional tone of the entire organization. Handle it poorly,
and you damage morale, trust, and psychological safety. Handle it well—and
better yet, avoid it when possible—and you preserve dignity and reinforce a
healthy culture.
In the moment, firing can feel like a
fast way to remove a problem and regain control. But leadership isn’t about
fast—it’s about right. Fixing takes more time. It requires conversations,
coaching, feedback, and follow-through. But it also builds leadership muscle:
patience, empathy, creativity, and courage. When you choose to fix instead of
fire, you build something more than results—you build resilience, in yourself
and in your team. Don’t confuse ease with effectiveness. The hard path often
leads to the better outcome.
Not every valuable contribution shows
up in a spreadsheet. Some people lead through quiet consistency, emotional
intelligence, or by being the person others go to when they need support. These
things are hard to measure but deeply important. When you focus only on the
most visible metrics, you risk missing the glue that holds your team together.
Look closer. The person you’re thinking of letting go might be the one who
calms chaos, builds bridges, or notices what others overlook. True performance
includes attitude, impact, and influence—not just output.
When someone is let go suddenly—or for
reasons that aren’t clear—your team doesn’t just lose a colleague. They lose a
sense of safety. People start to wonder if they’re next. They second-guess
whether the company has their back. Even if the firing was necessary, how it’s
communicated and handled matters. Clarity, compassion, and fairness are
non-negotiable. When trust is broken, it takes a long time to rebuild. But when
your team sees that you exhaust every effort to support people before letting
them go, it deepens respect—and reinforces a culture of integrity.
Emotions run high when performance
slips, but decisions made in haste can haunt you. Once someone is gone, so is
their institutional knowledge, their relationships, and the potential they were
still developing. You can’t always get that back. And sometimes, you realize
too late that the issue could have been solved with clearer expectations or
better support. Firing is final. Before you make that call, pause. Are you
reacting or responding? Are you solving a real issue or just venting
frustration? Regret is costly. Reflection is free.
You can teach skills. You can provide
tools. But you can’t easily manufacture character. If someone shows up with
integrity, humility, and a hunger to learn, that’s worth holding onto—even if
their current performance isn’t perfect. Perfection is a myth. What you want is
someone who owns mistakes, takes feedback seriously, and pushes to improve.
Those qualities are gold. In contrast, high performers with poor character
often create more long-term damage. Choose the one who brings courage,
curiosity, and care to the work. That’s the foundation for greatness.
The people who frustrate you now might
be your best assets a year from now—if you stay curious. Not everyone blooms on
your timeline. Some need a different kind of mentorship, a different challenge,
or just the right moment. Potential doesn’t always look like polish. It often
looks like messiness, questions, and false starts. If someone is trying,
listening, and evolving—even slowly—don't quit on them. You might be coaching
the next standout. But you’ll never know unless you stay long enough to see
what they become.
Long after someone has left your team
or your company, they’ll remember how you treated them. Were you fair? Kind?
Willing to have the hard conversations instead of the cold ones? People don’t
just remember results—they remember whether they felt respected. And your team
remembers too. Every firing leaves a legacy, for better or worse. That legacy
shows up in how people talk about you, trust you, and follow you. Great leaders
leave others better than they found them—even when parting ways. Don’t just manage
the moment—consider the memory you’re creating.
Leadership is not just about what you
accomplish, but how you lead through adversity. When someone is struggling, you
have a powerful opportunity to model empathy for your entire organization.
Choosing to engage rather than eject shows that people are more than their
rough patches. It communicates that your leadership isn’t just
performative—it’s principled. Others are watching. They’re learning how to lead
by watching how you handle the tough calls. Empathy, especially when it’s hard,
builds the kind of credibility that no title or policy ever could.
If people are constantly coming and
going, it’s hard to build anything lasting. Loyalty, trust, and deep
collaboration require time and continuity. When employees see high
turnover—especially from firings—they start to disengage. Why invest deeply if
you might be next? A revolving door creates a culture of caution and short-term
thinking. But when you commit to developing people, even through challenges,
you create a team that’s willing to go the distance with you. Loyalty isn’t
built through speeches—it’s built through stability and support.
Humans are not machines. They have
highs and lows, good months and bad. They have hidden strengths and untapped
capacities. Defining someone solely by their recent performance is like judging
a book by one paragraph. It’s unfair—and often inaccurate. Leaders who take the
time to understand the full picture make better, more humane decisions. They
also build stronger, more diverse teams. Your people are more than their
metrics. If you want to unlock what they’re capable of, treat them like whole
people—not just quarterly reports.
The way you treat one person affects
how everyone feels. A single act of grace can shift the tone of a whole team.
When people see you respond with patience, understanding, and support, it gives
them permission to be human too. And it creates a ripple effect: they start
showing that same grace to each other. Kindness, when practiced consistently,
becomes culture. It doesn’t mean lowering standards—it means raising the bar
for how you meet those standards, together. You want a culture of excellence?
Start by leading with heart.
Something about this person made you
say yes. You saw potential, experience, energy—or maybe a spark you couldn’t
fully define. That reason still matters. Before letting someone go, reconnect
with what made them stand out in the first place. Have you given them the
conditions to thrive? Has something changed—or have expectations shifted
without clarity? Sometimes, the best way forward is to remember why you
started. Reground yourself in their original value, and ask what it would take
to bring that version of them back to life.
Very few people come to work hoping to
fail. Most are trying—often harder than you realize. But confusion, fear, or
misalignment can cloud their path. When someone is underperforming, it’s easy
to assume they don’t care. In reality, they may care deeply but feel stuck,
unsupported, or overwhelmed. If you approach those moments with empathy and
curiosity, you may find a willing partner ready to improve. When people know
you believe in their desire to succeed, they’re more likely to rise to the
challenge. Help them win.
When things go wrong, it’s tempting to
blame the individual. But before you assign fault, check the system. Are the
tools effective? Are processes clear? Is the workload sustainable? People can
only perform as well as the structures around them allow. If your systems are
broken, even great employees will struggle. Don’t fire someone for failing in a
flawed environment. Fix the system, then see what your people are really
capable of. You might be surprised at how much talent was there all along—just
waiting for a chance to shine.
Every firing becomes part of your
company’s story. It sets a precedent—fair or not—about what happens when people
struggle. If the standard becomes “one mistake and you’re out,” you create a
culture where no one feels safe to try, speak up, or take ownership. Be
thoughtful about what your decisions signal. Leaders don’t just manage
outcomes—they shape expectations. What you tolerate, reward, and reject becomes
the blueprint for behavior. Firing someone might solve a short-term issue—but
what long-term message are you sending?
Sometimes a person is struggling in
one area—but excelling in others. Maybe they’re not thriving in this role, but
they’re brilliant at relationship-building, ideation, or operations. Before
firing, ask: is this really about total failure, or just misalignment? Great
talent can sometimes be in the wrong seat. Instead of cutting them loose,
consider moving them where they can thrive. You already know their character,
their history, and their work ethic. That’s a huge advantage. Don’t throw that
away just because the fit isn’t perfect.
Underperformance is often a sign that
feedback has been missing, unclear, or inconsistent. Many people want to do
better—they just need someone to show them how. Before making a firing
decision, ask yourself: have I given direct, helpful, actionable feedback? Have
I told them what success looks like? Firing without giving feedback is like
canceling a game before anyone knows the rules. If you want to build a
high-performing team, make feedback a living part of your culture. It’s not a
confrontation—it’s a kindness.
Soft skills—like empathy,
communication, and judgment—don’t always shine in the first six months. But
they often end up being the qualities that drive long-term success. Similarly,
technical proficiency can lag behind big-picture thinking or creative contributions.
If you’re judging someone solely on early outputs, you may be missing the
deeper capabilities that take time to emerge. Not everyone dazzles out of the
gate. But some people, given the right mix of support and time, grow into your
most valuable team members. Be patient with potential.
Sometimes what looks like an employee
problem is really an organizational one. If your company is going through rapid
change, a tough quarter, or leadership transitions, people might falter through
no fault of their own. Stress, ambiguity, and instability impact performance at
every level. Before making a firing decision, zoom out. Is this person really
falling short—or are they just reacting to chaos around them? Stability reveals
performance far better than survival mode. Give people the benefit of that perspective
before you judge too quickly.
Grace isn’t letting people off the
hook—it’s walking with them as they get back on track. When someone is
struggling and you choose to support rather than sever, it creates a bond. That
grace is often repaid with gratitude, commitment, and long-term loyalty. People
don’t forget the leaders who gave them another shot. When you create a culture
where second chances are possible, you also create a culture where people give
you their best—because they want to, not because they fear the alternative.
The way you lead shapes how others
will lead after you. If your response to underperformance is always to cut
ties, your future managers will follow suit. But if you model patience,
curiosity, and development, you train them to do the same. Your actions are
teaching every day—even when you’re not aware of it. Great cultures aren’t
built by policies alone. They’re built by leaders who embody the values they
want others to carry forward. Show your team what it looks like to stay and
solve—not just to walk away.
Firing might seem like an immediate solution, but it often
creates problems that stretch far beyond the moment. When you remove someone
quickly, you’re not just cutting out a person—you’re cutting out their
knowledge, their relationships, and their contribution to the culture. That
loss can’t always be replaced by a new hire. In fact, the churn of replacing
people can quietly weaken your team’s cohesion, increase the workload on
others, and send the message that imperfection equals expendability. What feels
like a clean solution might actually be a costly shortcut. Long-term strength
comes not from cycling through people, but from strengthening the ones you
have—especially when it’s hard.
Too many leaders jump into correction without first
stepping into connection. When someone starts underperforming, the natural
impulse might be to give direct feedback, issue warnings, or push them harder.
But before you do, pause. Ask a question. Create space to understand. Often,
what looks like disengagement is really confusion, overwhelm, burnout, or even
personal hardship. You can’t fix what you don’t understand. And you certainly
can’t build loyalty by skipping over empathy. Sometimes, the most transformational
thing you can do is sit down, ask, “What’s going on?”—and truly listen to the
answer. That conversation might shift everything.
Your team is always watching. They notice not just what you
say—but how you act when things get tough. If you claim to believe in
development, growth, and empathy, but then fire someone the moment things get
messy, that contradiction speaks louder than any company values printed on a
wall. Consistency is one of the most underrated leadership traits. It signals
safety. It tells your team, “I mean what I say.” When people know that your
responses are grounded, measured, and fair—even in pressure—they begin to trust
your leadership. That trust builds confidence, which builds performance.
Inconsistent leadership creates confusion. Consistent leadership creates
clarity. And clarity wins.
There’s a myth that high-performing teams are built by
assembling only the best people and quickly removing anyone who lags behind.
But in reality, the strongest teams are shaped in adversity—by learning,
adjusting, and growing together. When one person struggles and the response is
to immediately remove them, it weakens the team's resilience. But when the team
learns to pull together, to support each other, and to work through problems
collaboratively, something much deeper takes root. Trust grows. Ownership
grows. Culture solidifies. High performance doesn’t come from constant
pruning—it comes from intentional cultivation. When you walk with someone
through their growth curve, the whole team benefits. And the bond that forms is
worth more than any quick fix.
It’s easy to equate tough decisions with strong leadership.
But firing someone doesn’t automatically mean you’re holding them accountable.
In fact, it can sometimes be a way of avoiding the real work of
accountability—coaching, clarifying, challenging, and supporting someone
through change. Accountability is about helping someone see their impact, take
ownership, and then grow through it. That’s a process. It requires
conversations, trust, and time. When you skip all that and go straight to
termination, you may feel decisive—but you’re robbing both the individual and
the team of a chance to experience real transformation. True accountability is
relational, not transactional. And it’s always worth the effort.
When you're under pressure—deadlines
looming, revenue targets unmet, client complaints mounting—it’s easy to see
people as obstacles instead of allies. Stress has a way of narrowing your
vision, making you reactive rather than reflective. In those moments, firing
someone might seem like a fast relief. But decisions made in stress often come
with a cost. You might overlook context, misjudge effort, or confuse burnout
with disengagement. Pressure can amplify flaws while muting strengths. That’s
why leaders must be especially cautious when emotions run high. Step back.
Reflect. Ask: “Would I make the same decision if I weren’t under pressure?”
Often, that pause will save you from a regretful rush to judgment.
No one becomes exceptional overnight.
Behind every high-performing employee is a trail of support, feedback,
coaching, and patience. You don’t grow great talent by quitting on people when
they’re still learning. You grow it by investing—in time, in mentorship, and in
belief. Firing someone without first trying to develop them is like abandoning
a plant because it didn’t bloom in a week. Development is a process, and it
often requires resources: training programs, shadowing opportunities, honest
conversations, and clear expectations. Yes, investment takes effort. But the
ROI is enormous—when people know you’re invested in them, they rise. They grow.
And they often exceed expectations.
Sometimes we fire someone only to
replace them with a new hire who carries the same limitations—or worse. Why?
Because the hiring process is inherently biased. We choose based on interviews,
resumes, and gut feelings—none of which guarantee performance or fit. We
project hopes onto candidates and assume new means better. But if your hiring
lens is flawed, you risk repeating the cycle: hire, hope, fire, repeat. Before
cutting ties with someone, it’s worth asking: is this a hiring mistake—or a
coaching opportunity? Often, with a bit of investment, the person you already
have can become the one you hoped to hire in the first place.
Empathy isn't just a soft skill—it’s a
strategic one. When leaders demonstrate empathy, it signals to the entire
organization that people are not cogs in a machine, but human beings with real
lives, emotions, and struggles. That doesn’t mean lowering standards or
excusing poor behavior. It means taking time to understand before acting. It
means asking, “What’s really going on?” and listening with genuine care.
Cultures that prize empathy outperform those that prioritize efficiency alone.
They retain talent longer, innovate more often, and experience deeper trust.
Showing empathy to one person sends a message to everyone: here, we lead with
humanity.
New systems, shifting leadership,
restructured teams—these are all disruptions that can temporarily impact
performance. If someone is struggling, it may not be a sign of laziness or
incompetence. It might be an adjustment period. In times of organizational
change, even your best people can wobble. They may be adapting to new
expectations, new tools, or new workflows. Firing during this time can be
especially harmful—it sends a message that adaptation must be instant and
error-free. But change takes time to internalize. Wise leaders create space for
learning curves. They know that short-term dips often precede long-term
breakthroughs. Give your people the grace to grow through change, and you’ll
reap the rewards on the other side.
Not everyone leads meetings or hits
sales quotas. Some team members contribute in quieter ways—by mentoring others,
holding the team emotionally steady, or simply being consistently reliable.
These contributions might not always be flashy, but they’re foundational to a
healthy workplace. When you judge only by the loudest wins or the most visible
metrics, you risk undervaluing the quiet strength that keeps everything
running. Firing someone without recognizing these softer but essential
qualities can destabilize your team in unexpected ways. Leaders who look
beneath the surface discover that the most unassuming team members are often
the glue that holds everything together.
You can't microwave trust. It’s built
slowly, through shared wins, honest feedback, vulnerable moments, and mutual
respect. When you fire someone too quickly, you cut short that process. Worse,
you send the message that trust is conditional and fleeting. People become
guarded, less willing to take risks, and more hesitant to connect. But when you
stay the course, even during rough patches, you communicate something powerful:
“I believe in who you are becoming.” That’s when people open up, take ownership,
and begin to trust in return. Sustainable performance doesn’t come from
pressure—it comes from trust. And trust takes time.
When someone isn’t thriving, it’s easy
to assume they’re not trying or not capable. But the issue might be alignment,
not effort. Maybe their strengths don’t match the role. Maybe the team dynamics
clash with their communication style. Maybe the work doesn’t light them up the
way it could. Before reaching for termination, consider: is this a mismatch of
person and position? Could they excel in a different seat? Realignment can
unlock performance in ways punishment never could. Great leaders don’t just remove
what doesn’t fit—they reassign, redesign, and rediscover what someone is truly
built to do.
In a workplace where firing is
frequent, people stop being honest. They say what you want to hear. They nod in
meetings, hide mistakes, and avoid the truth. That kind of culture produces
false positives—people who look like they’re succeeding but are really playing
defense. You get surface-level compliance instead of deep engagement. And the
long-term costs are enormous: stagnation, wasted potential, and missed
innovation. When people feel safe, they take risks, offer feedback, and grow.
When they’re afraid, they shrink. You don’t want performers who pretend—they
want performers who believe. And that starts with creating a culture where
failure isn’t fatal.
Anyone can fire. It takes real
leadership to retain and develop someone through hard seasons. Retention isn’t
about tolerating mediocrity—it’s about understanding people, giving clear
feedback, setting boundaries, and offering support. It’s about asking, “What
would it take for you to succeed here?” and being willing to walk that path
with them. High turnover often signals poor leadership, not poor talent. If
people are constantly being let go, the problem might not be the people—it
might be the leader. The best leaders aren’t those who replace the most team
members. They’re the ones who help the most people rise.
Getting rid of an underperformer may
solve the surface-level issue, but it often fails to address the underlying
cause. Was it a lack of training? Miscommunication? An unrealistic workload?
Poor leadership? If you fire without identifying and resolving the root cause,
you risk repeating the same problem with the next hire. Leadership isn’t about
treating symptoms—it’s about diagnosing systems. When you investigate rather
than eliminate, you create a workplace that continuously improves. Address the
real issue, not just the visible one. Otherwise, you’re treating a leaky roof
by replacing buckets instead of fixing the hole.
When you coach someone through
difficulty, their response reveals a lot. Do they lean in? Do they apply
feedback? Do they take responsibility? That kind of interaction gives you real
data—not just about performance, but about character. It’s easy to fire someone
and never know what they were capable of. It’s harder, but more rewarding, to
invest in someone and see who they become. Even if they don’t ultimately
succeed, you’ll walk away knowing you did your part as a leader—and you’ll have
modeled growth for the rest of your team in the process.
Just because you’ve given someone
instructions more than once doesn’t mean they’ve truly understood or
internalized them. Adults learn differently. Some need to see it modeled.
Others need to do it themselves before it clicks. And still others need space
to fail safely before they grow. If you’re repeating yourself without checking
for clarity or engagement, you might mistake confusion for defiance. Instead of
assuming they’re not capable, ask yourself: Have I communicated in a way they
can absorb? Firing someone because they didn’t meet your learning style is a
failure of leadership, not theirs.
People perform better when they feel
capable. Confidence fuels risk-taking, problem-solving, and ownership. But
constant criticism, unclear expectations, or threats of termination can erode
even the strongest employee’s self-belief. When someone begins to doubt
themselves, performance dips are inevitable. Ironically, the more pressure you
apply, the worse they may do. Instead of assuming a dip means they’re unfit,
ask whether you’ve contributed to the erosion of their confidence.
Encouragement, support, and psychological safety often lead to dramatic
improvements—sometimes overnight. Help people believe in themselves again, and
you may find the talent you thought you had lost.
Your energy as a leader spreads across
the team like wildfire. If you lead from panic, your team feels it. If you lead
with fear, people will absorb it—and operate accordingly. A workplace where
people are constantly worried about being fired will never be high performing.
It will be quiet. It will be careful. It will be stagnant. Fear might get
short-term compliance, but it kills long-term creativity. On the other hand,
when you demonstrate patience, grace, and commitment—even during rough
patches—you create a culture of courage. That’s when people start to take
meaningful risks and deliver their best work.
Sometimes leaders are so focused on
what isn’t working that they idealize the unknown. They assume the next hire
will be smarter, faster, more aligned. But that optimism is often unfounded.
Every hire is a gamble. There’s no guarantee the next person will outperform
the current one—especially if the problem wasn’t solely with the person to
begin with. The grass isn’t always greener. In fact, it might be turf. Before
you cut ties, be honest: are you chasing possibility or avoiding
responsibility? Building talent often beats buying it. Don’t trade real
progress for fantasy potential.
Emotions are powerful, especially when
you're feeling frustrated, disappointed, or blindsided. But leadership requires
discipline—the ability to pause, assess, and act from values, not just emotion.
If someone drops the ball, it’s natural to feel let down. But if you react
impulsively—especially by firing—you might create a bigger mess. Responding is
different. It involves curiosity, context, and compassion. Ask yourself: Have I
taken the time to really understand what happened? Have I explored solutions before
jumping to conclusions? Reacting might feel strong in the moment. Responding
builds strength for the long haul.
High-performing teams aren’t born.
They’re built—over time, through shared struggles, inside jokes, tough
projects, and mutual support. If you fire someone at the first sign of
weakness, you rob the team of the chance to grow together. Some of the strongest
bonds are formed when people lift each other through rough patches. That kind
of loyalty can’t be outsourced or hired in—it’s earned. When people see that
your team is a place of grace and growth, they invest deeper. They show up
harder. They stay longer. Because they’re not just employees—they’re part of
something real.
Longtime employees carry a treasure
trove of information—about systems, history, relationships, and nuance. That
kind of knowledge doesn’t show up on a resume, and it can’t be trained quickly.
When you fire someone, you often lose more than their job function. You lose
context. You lose shortcuts. You lose insight into what’s been tried, what
worked, what didn’t, and why. A new hire might have technical skills, but they
won’t have that perspective. Before firing someone, ask: What institutional
wisdom walks out the door with them? Are you prepared to replace that—or are
you just hoping it doesn’t matter?
Some contributions are flashy—sales
closed, goals exceeded, ideas presented. Others are invisible—conflicts
de-escalated, morale maintained, trust quietly built. Just because someone’s
value isn’t obvious doesn’t mean it’s not critical. In fact, the most essential
people on a team are often those who operate behind the scenes. They’re the
ones who make others better, who fill in the gaps, who keep things running
smoothly. If you only reward visible wins, you risk losing the people who
create the conditions for those wins to happen. Look deeper. Firing someone
based on visibility alone could mean cutting your foundation.
Even the most talented people need
time to adjust to a new environment, culture, and team. If someone is
struggling early on, it doesn’t necessarily mean they’re a bad hire—it might
mean they’re still learning. Have you given them enough runway? Enough feedback?
Enough clarity? Expecting instant results is like planting a seed and getting
frustrated it hasn’t bloomed in a week. Learning curves aren’t just
normal—they’re necessary. Give people space to grow into their role, and you
might be surprised how fast they rise when the soil is right.
It’s easy to fire someone and feel
like you’ve solved a problem. But frequent firings might actually point to a
deeper issue: weak leadership. Are expectations unclear? Are you avoiding
conflict until it’s too late? Are people being set up to fail instead of
supported to succeed? Firing can become a crutch—something leaders use when
they haven’t built the muscle of communication, coaching, and accountability.
Look in the mirror. Sometimes, the pattern of underperformance starts at the
top. When you commit to becoming a better leader, your team often becomes a
better team.
You expect your team members to
adapt—to changing goals, new tools, shifting structures. But are you willing to
adapt as a leader? Sometimes someone’s underperformance is a mismatch in
communication styles, management approaches, or workflow rhythms. Before you
let them go, consider adjusting your approach. Could you deliver feedback
differently? Could you check in more often or change how expectations are
delivered? A small shift in leadership can create a big shift in results.
Flexibility doesn’t just belong to the employee—it’s a leadership
responsibility too.
People bring their whole selves to
work—even when they try not to. Grief, illness, financial stress, or family
challenges don’t stay neatly compartmentalized. If someone’s performance has
dipped, it’s worth gently asking if something’s going on outside of work. This
isn’t about lowering standards—it’s about leading with humanity. You don’t need
every detail to show compassion. Sometimes, just knowing you care is enough to
spark a turnaround. Before making a final call, ask yourself: Have I made space
for the human behind the employee? Because leadership without empathy isn’t
leadership—it’s control.
If you want employees who stay with
you for the long haul, you have to be the kind of leader who stays with them
through short-term struggles. Loyalty is earned in moments when it would be
easier to walk away—but you choose not to. When people know they won’t be
abandoned for every dip in performance, they give more, stay longer, and care
deeper. That loyalty isn’t built through policies—it’s built through presence.
Every time you choose grace over judgment, you’re investing in the kind of
culture that people don’t want to leave.
There’s something uniquely inspiring
about watching someone bounce back. When an employee stumbles and then climbs
their way back through effort, humility, and coaching, it becomes a powerful
story—one that reinforces your culture of resilience. Teams don’t bond around
perfection. They bond around perseverance. Every recovery strengthens your
foundation. Replacing someone might feel like control, but helping someone
recover builds connection. And that connection pays dividends in loyalty,
morale, and momentum. Don’t underestimate the long-term impact of a second
chance done right.
Some leaders believe that the threat
of being fired will drive better performance. It might in the short term—but it
comes at the cost of psychological safety, trust, and long-term innovation.
Pressure creates compliance, not creativity. Progress happens in environments
where people feel supported, not scrutinized. A team motivated by fear will
never outperform one motivated by purpose. If someone is struggling, pressure
is not the answer. Partnership is. Walk with them, coach them, trust them—and
watch real progress unfold.
Every firing sends a message—not just
to the person who’s leaving, but to everyone who stays. Your team is watching.
They’re learning what kind of leader you are. Are you fair? Are you patient? Do
you coach before you cut? Or do you toss people aside when they falter? Your
handling of hard moments becomes your reputation. And that reputation
spreads—through word of mouth, through Glassdoor, through every ex-employee’s
LinkedIn post. Build the kind of reputation that attracts great people because
they know they’ll be treated with respect, even in rough seasons.
Some people need time. Others need
repetition. Some need visual examples, others need space to try and fail. If
someone isn’t grasping a concept, it might not be a lack of ability—it might be
a mismatch in learning style. Great leaders adjust their teaching methods, not
their expectations. Before firing, ask: Have I tried different approaches? Have
I made space for their learning style? People aren’t standardized products.
They’re unique. And when you tailor your coaching to fit them, they often rise
in ways you didn’t expect.
If someone is underperforming, stress
may be distorting their abilities. Chronic stress impacts memory,
decision-making, focus, and communication. And it’s often invisible. You don’t
see the sleepless nights, the caregiving responsibilities, or the financial
pressures. You just see the missed deadlines. Instead of assuming incompetence,
consider the full human context. Ask: “Are they supported? Are they
overwhelmed?” Sometimes, the most powerful leadership move is to reduce stress,
not increase pressure. When people feel safe and supported, they often
self-correct. Stress isn’t always a sign of weakness. Sometimes, it’s a sign of
life happening behind the scenes.
Culture is shaped in the hard moments.
If you want a team that values loyalty, empathy, and perseverance, you have to
model those things when it counts. You can’t slap them on a poster or bring
them up at orientation—they have to be lived. How you treat someone who’s
struggling sends a message that lasts longer than any policy or performance
review. It tells your team what your values actually are. Culture isn’t what
you say—it’s what you do when it’s inconvenient. That’s where trust is built,
or broken.
When someone leaves—especially through
firing—it doesn’t just affect their role. It affects everyone who worked with
them, relied on them, or learned from them. Projects stall. Morale dips. Trust
wavers. The ripple effect can delay progress across multiple teams. And the
time you spend recruiting, hiring, onboarding, and training a replacement could
have been spent developing the person you already had. Before you fire,
calculate the total cost—not just financially, but emotionally and
operationally. Firing might solve one problem, but it often creates three more.
What if the underperformance you’re
seeing isn’t laziness—but a lack of awareness? Sometimes people don’t know how
they’re showing up. They don’t realize their impact on others, or that they’re
not meeting expectations. What they need is honest, clear, compassionate
feedback. A mirror—not a door. Most people don’t want to fail. They want to
succeed. But they need to understand where they’re missing the mark. Firing
them before offering that clarity is like ejecting a pilot without telling them
the plane was off course. Show them the mirror first. You might be surprised at
how quickly they adjust.
When you fire someone, that’s the end
of the story. But when you give feedback, that’s the beginning of a new
chapter. Feedback invites dialogue, accountability, and growth. It creates a
pathway forward—not just for performance, but for trust. Many leaders avoid
giving feedback because it’s uncomfortable. But avoiding feedback leads to
confusion, resentment, and, ultimately, unnecessary firings. Be bold enough to
offer the truth with kindness. That’s how people grow. And that’s how teams
thrive. Firing is easy. Feedback is leadership.
Some people may lack experience,
polish, or technical skills—but they show grit. They bounce back. They try
again. They care. That kind of resilience can’t be taught—but it can be
cultivated. And it should be rewarded. If you fire someone with grit before
they’ve had a chance to fully develop, you may be losing a future rockstar.
Don’t confuse early struggle with lack of potential. Look for effort, not just
results. Grit often outlasts talent in the long run. And the people who push
through adversity often become the ones who carry your team through the
toughest times.
Let’s be honest—firing someone often
feels like the cleanest path. No more difficult conversations. No more awkward
one-on-ones. No more wondering. But leadership isn’t about making your life
pain-free. It’s about making your team stronger. And that means sitting in the
discomfort, staying in the conversation, and walking with people through the
mess. If you fire someone just to avoid the hard work of development, you’re
choosing comfort over impact. True leadership means embracing the discomfort
that comes with growth—yours and theirs.
Not all slumps are permanent.
Sometimes people go through tough seasons—personally, professionally,
emotionally—and their performance dips. But with the right support, they bounce
back stronger. Don’t treat a season like a lifetime. Ask: “Is this a pattern or
a phase?” “Is this the new normal, or just a rough patch?” Good leaders
recognize the difference. They hold space without lowering standards. They ask
questions without jumping to conclusions. And they give grace while maintaining
accountability. That balance is what builds enduring teams.
Some employees don’t shine
immediately. They’re slow starters, deep thinkers, quiet workers. They may not
dazzle in the first three months—but over time, their impact becomes
undeniable. If you judge too quickly, you’ll miss what time would have revealed.
That’s the danger of premature termination. Some of your best future leaders
might be right in front of you, still finding their rhythm. Don’t let urgency
blind you to potential. Time reveals what resumes and first impressions can’t.
Be patient enough to discover the depth that doesn’t show up in the highlight
reel.
How you respond to one person’s
struggle sets the tone for how others will respond to their own. If they see
you fire someone without support or feedback, they’ll assume they can’t be
vulnerable. They’ll hide their mistakes. They’ll avoid asking for help. But if
they see you lean in—with clarity, compassion, and high standards—they’ll
follow suit. Your response becomes the culture. And culture drives performance
far more than fear ever could. Don’t just manage performance. Model how to
navigate it with integrity.
Firing someone isn’t just an exit—it’s
a potential future loss. That person might later become a client, a partner, a
referral source, or even a boomerang hire. How you treat them now determines
what kind of bridge you’re building—or burning. If they leave feeling
respected, heard, and supported, they may return better than ever. But if they
feel discarded or disrespected, that relationship ends forever. Your
professional world is smaller than you think. Don’t make today’s frustration
tomorrow’s regret.
We all make mistakes. The best
employees, the highest performers, the strongest leaders—they’ve all blown it
at some point. What matters is what happens next. Do they take ownership? Do
they learn? Do they grow? If so, that mistake becomes a stepping stone to
something better. Firing someone over a mistake denies them—and your team—that
transformation. Give people the chance to grow through their errors. You might
end up with someone wiser, stronger, and more loyal than ever before.
When people fear being fired, they
operate from survival, not strategy. They play it safe. They over-explain. They
avoid ownership. That uncertainty creates paralysis. Productivity drops—not
because people can’t work, but because they’re too afraid to make a mistake.
Clear, honest communication about where someone stands can dissolve that fear.
It gives them something to work toward instead of something to run from. Fear
paralyzes. Clarity activates. Choose the one that builds momentum.
No one does great work in isolation.
Results are driven by trust, communication, collaboration, and care. If you
fire someone, you’re not just losing their output—you’re disrupting the web of
relationships they’re part of. That can have cascading effects on morale and
team chemistry. Before you let someone go, consider how they impact others. Are
they a connector? A steady hand? A mentor? Relationships aren’t always
quantifiable, but they’re deeply valuable. And sometimes, saving a relationship
does more for your business than hiring a superstar.
Skills can be learned. Certifications
can be earned. But character? That’s foundational. If someone shows humility,
hunger, honesty, and a willingness to grow, they’re worth keeping—even if their
current performance is off. Don’t fire someone who has the right heart and
mindset. Those qualities are rare. And when they’re combined with time,
training, and support, they often evolve into excellence. Skill without
character is risky. Character without skill is coachable. Know which one
matters most for the long run.
If you want your people to be loyal to
the company, the company has to be loyal to its people. Loyalty isn’t earned by
speeches—it’s earned by support. It’s built in moments when someone stumbles
and you stay. When you believe in them when others might not. When you offer
them your time, your coaching, and your trust. That kind of loyalty becomes a
competitive advantage. People don’t leave companies where they feel seen, safe,
and supported. They stay. They thrive. They bring others with them.
Firing someone based on a single mistake is almost always
premature. Anyone can have an off day, a missed deadline, or a poorly worded
email. But leadership is about identifying patterns, not punishing anomalies.
If someone repeatedly misses expectations despite feedback, then there’s
a case to be made. But if they’ve made a mistake and are otherwise consistent,
what you’re seeing is human imperfection—not professional failure. Before
firing, ask: “Is this a pattern or a blip?” Don’t overcorrect a bump in the
road. Lean in, offer guidance, and give them the dignity of a full picture.
A person who’s stumbled and recovered gains empathy,
insight, and perspective. They’ve lived through what others will face. If you
fire someone during their low point, you lose a potential mentor who could one
day help others navigate similar challenges. People who’ve been there can offer
more than advice—they offer credibility. They show what’s possible on the other
side of failure. If you walk with someone through difficulty and help them
grow, you’re not just restoring performance—you’re creating a future mentor.
That’s an investment that pays off in people, culture, and long-term
resilience.
Performance is a two-way street. An employee struggling in
your environment may thrive somewhere else—not because they got better, but
because their surroundings changed. Before firing someone, take an honest look
at your systems, expectations, tools, and communication. Are they supported?
Are they set up to succeed? A high-potential person in the wrong environment
will still underperform. But the fix might not be firing—it might be
redesigning the environment. Improve the soil, and the plant grows. You might
find that they weren’t the problem—they were the mirror.
When you build a culture that stands by people—especially
when they’re struggling—you create pride. Employees feel like they work
somewhere that sees people as more than numbers. That pride turns into
advocacy, retention, and performance. Firing someone may solve a short-term
problem but can chip away at cultural pride. But when you develop instead of
discard, you show your team that loyalty flows both ways. People don’t just
want to be paid well—they want to be proud of the logo on their laptop. Give them
a reason to feel that way.
Many organizations spend time hunting for “natural
leaders.” But the truth is, most leaders are developed through
experience—especially through failure and recovery. When someone is struggling,
it might be the very moment where their leadership potential is being forged.
Firing them now would be like pulling a sword out of the fire before it’s
finished. Instead, coach. Challenge. Walk beside them. The person you’re
helping today might be the one who carries the torch tomorrow. Invest now. Lead
them into leadership. That’s how strong, grounded leaders are made.
Holding someone accountable is essential. But doing it
without adequate support creates fear—not growth. People begin to believe
they’ll be punished for failing instead of coached through it. They start
hiding problems instead of solving them. Firing someone without offering true
support teaches the wrong lesson: that leadership cares about results, not
people. Instead, pair high accountability with high support. Let people know
the standard matters—and so do they. That combination builds trust, encourages ownership,
and leads to lasting performance improvements.
Every person carries not just skills—but stories. The
history of what’s worked, what’s failed, and what matters. That memory builds
over time. When you fire someone, especially someone with tenure, you don’t
just lose a body—you lose wisdom. Institutional memory isn’t written in
handbooks—it’s held in people. Don’t cut loose someone who knows your company’s
rhythm just because they hit a slump. Their knowledge might be what gets you
through your next storm. Keep the wisdom. Coach the performance.
Many people enter your organization shaped by previous work
environments—some toxic, some fear-based, some deeply unstructured. It takes
time to unlearn that conditioning. People might initially respond with
defensiveness, over-caution, or avoidance—not because they’re incapable, but
because they’re adapting. If you fire them too soon, you interrupt the
unlearning process. Stay with them. Let them see your culture is different.
That here, they don’t need to protect themselves. That here, growth is safe.
You’ll get better work—and a stronger team—when people believe that safety is
real.
The stories that get repeated in organizations become
culture. And some of the best stories are about second chances. About someone
who struggled, got a shot at redemption, and came back better. These stories
shape how people treat each other. How they handle conflict. How they lead when
they get promoted. Firing someone denies that story the chance to form.
But staying with them—coaching them—creates a powerful narrative of trust and
transformation. The person you save today becomes the reason someone else feels
hope tomorrow.
If someone is underperforming, they don’t need
judgment—they need perspective. That comes through feedback—honest, timely,
specific. Many leaders wait too long to give feedback, then default to firing.
But firing without feedback is like failing someone without first teaching
them. People can’t improve what they don’t know is wrong. Offer the feedback.
Invite reflection. Give room for correction. You may find that the issue wasn’t
capability—it was clarity. And clarity can change everything.
In any organization, dignity must be protected—even when
performance must be corrected. Firing someone without care, context, or
compassion damages not just the individual but everyone who sees it happen. It
makes people wonder if they’re next. It makes them question leadership’s
values. But treating someone with dignity—even if they ultimately leave—builds
trust. It shows maturity. It models how humans should be treated in
professional spaces. Before firing, ask: “Will this person walk away feeling
like a human—or a transaction?” Always choose dignity. Your culture depends on
it.
Often, what looks like underperformance is really a lack of
confidence. People hesitate, second-guess, or play it safe. But when you coach
someone with belief and clarity, you build that missing confidence. And
confidence fuels initiative, ownership, and results. Fire someone without ever
investing in their self-belief, and you might miss the moment they were about
to rise. Build them up. Remind them what they’re capable of. Confidence turns
potential into performance.
No one gets to where they are alone. Somewhere along the
way, someone saw something in you. They gave you a chance, even when you
weren’t fully ready. They supported you when you were learning, uncertain,
maybe even failing. Someone believed in you. So pass it on. Don’t just fire
because it’s clean. Coach because it’s right. Give someone else the chance you
were given. That’s legacy.
Turnover stats may make the spreadsheet clean, but
retention tells the real story: of leadership, of loyalty, of a team that
sticks. When you keep people—develop them, support them, grow them—you’re
building something with staying power. Firing disrupts momentum. Retention
compounds it. Show your team you’re willing to go the distance. That you build,
not just replace. That you’re in it for the long game.
Everyone has a turning point. A moment that separates their
before and after. What if you’re standing at that moment with someone right
now? What if they’re one coached conversation, one clarified expectation, one
moment of belief away from stepping into their strength? If you fire them now,
that chapter never gets written. But if you stay with them—long enough, close
enough—you might witness the moment everything changes. And they’ll never
forget who stood by them when it did.
Numbers are important—but they don’t always tell the full
story. A sales figure, a ticket count, a project timeline might look bad on
paper, but they don’t reflect intent, effort, or the challenges faced along the
way. Metrics are often lagging indicators, meaning they show results after the
fact—not the momentum building underneath. If you’re only managing by numbers,
you might miss people who are on the brink of a breakthrough. Before you fire
based on performance data, ask: “What’s the story behind these numbers?” The
truth is rarely found in a spreadsheet alone.
It’s easy to judge from a distance. When you’re not in the
day-to-day with someone, it’s tempting to form opinions based on second hand
reports or surface-level observations. But proximity changes things. When you
sit down, ask questions, and walk through their work with them, you gain
clarity—and often, compassion. You start to understand their constraints, their
contributions, and their mindset. Leadership requires nearness. Before making a
decision to fire, move closer. Listen longer. The answers you get from
proximity are almost always better than the assumptions you make from afar.
Creative thinking requires risk-taking. And risk-taking
requires safety. If people are afraid of being fired for experimenting, they’ll
stop trying new things. They’ll default to safe, standard solutions—even when
bolder ideas are needed. When you create a culture where failure is not fatal,
you create space for innovation. People feel free to ask “what if?” and “why
not?” without fear of punishment. If someone makes a mistake in pursuit of
something bold, don’t shut them down. Coach them through it. The best ideas
often come from those who felt safe enough to try.
Sometimes what looks like personal failure is actually
systemic failure. Are expectations clear? Are the tools functional? Are
handoffs smooth? Is there duplication of effort or misaligned incentives? If
you fire someone without fixing the process they were stuck in, you set the
next person up to fail, too. Smart leaders diagnose before they discharge.
Examine the workflow, the structure, and the supports. Fix the system, then
evaluate the person within it. You might find that they weren’t the problem at
all—they were just the canary in the coal mine.
When you choose to coach instead of fire, you’re telling
that person: “You matter. I believe in you. You’re worth the effort.” That
message is powerful—and rare. In a world obsessed with efficiency, being seen
and supported is transformative. People rise when they know they matter. They
take more responsibility. They give more effort. And they spread that belief to
others. You’re not just developing an employee—you’re developing a culture.
Firing someone says, “You’re replaceable.” Developing someone says, “You’re
essential.” Choose the message you want your organization to live by.
Sometimes firing doesn’t solve the problem—it amplifies it.
The team may become demoralized, the workload may shift unfairly, or the
narrative may spiral. Instead of clarity, you get confusion. Instead of relief,
you get resentment. Before you fire, consider the full impact. What else will
be disrupted? What questions will it raise? What work will be delayed or
dropped? Firing might feel like progress, but it can also create chaos. Make
sure the cost is worth it—and that you’re not simply creating a new problem in
place of the old one.
People perform best when they feel secure—not just in their
job, but in their environment, their expectations, and their relationships.
Constant churn undercuts that stability. If your team sees colleagues
disappearing frequently, they won’t feel anchored. They’ll hesitate. They’ll
hedge. They’ll stop fully engaging. Stability creates the conditions for people
to focus, collaborate, and stretch. Firing may bring short-term clarity, but
stability brings long-term strength. Build your team like a home, not a hotel.
Late reports. Communication gaps. Missed targets. These
things feel urgent—but they’re often solvable with the right combination of
feedback, coaching, and accountability. People are not static. They can adjust,
adapt, and improve—if given a fair chance. The question isn’t whether someone
made a mistake. It’s whether they’re willing to grow from it. When you assume
fixability instead of failure, you create a culture that evolves. Don’t throw
people away for things they could correct. Most issues are more fixable than
final.
Sometimes, the desire to fire comes from our own
frustration. They didn’t meet your standards. They challenged your ideas. They
embarrassed you in front of a client. But those moments, if left unchecked,
become about ego instead of effectiveness. Leadership means rising above the
desire to be right or respected in every moment. It means prioritizing
solutions over status. If you let go of your ego, you might find that the
person you want to fire is actually a valuable mirror—showing you where your
leadership can grow, too.
Years from now, people won’t remember every meeting or
every metric. But they will remember who believed in them—especially when
things were hard. If you stick with someone through a dip, through a mistake,
through a hard season, they’ll never forget it. And that memory becomes
loyalty. It becomes fuel. It becomes the reason they stay, grow, and one day
lead others. Your belief can be the turning point in someone’s career. That’s
not sentimentality. That’s legacy.
In high-stakes environments, leaders can become
hyper-focused on results. But when you’re fixated on the finish line, you miss
the forward motion. Someone might not have hit the target yet—but they’ve made
massive strides. They’ve grown, learned, improved, adapted. That progress
matters. And it often predicts future success. Don’t fire someone for being
halfway up the mountain. Recognize the climb. Honor the effort. Reward the
upward trend. Great performance often comes after sustained progress—not instant
perfection.
If people feel they’ll be fired no matter what, they stop
trying. They assume failure is inevitable. That belief creates “learned
helplessness”—a state where people feel powerless, even when change is
possible. You may think you’re holding high standards. But if your team lives
in fear, they’re not striving—they’re surviving. That’s not accountability.
That’s disengagement. Instead, help people feel empowered. Make feedback
specific and actionable. Show them a clear path forward. When people believe
change is possible, they start to pursue it.
Many of the most successful people in your organization
probably went through rough patches. They flailed before they flew. Struggle is
often the setup for transformation. The pain of failure makes people humble,
hungry, and ready to grow—if they’re supported through it. When you fire
someone in the middle of that struggle, you miss the breakthrough. You cut the
story short. Don’t confuse early friction with failure. Stick around long
enough to see what emerges on the other side.
When people feel like they truly belong, they’re more
likely to stay, care, and contribute. But belonging isn’t built by accident.
It’s built through relationships, empathy, and inclusion—especially when
someone is underperforming. That’s when your support matters most. If people
feel they only belong when they’re “crushing it,” they’ll disengage the moment
they struggle. But if they feel safe, seen, and supported through their ups and
downs, they’ll stay committed. Firing someone too quickly destroys that sense
of belonging. Staying with them reinforces it.
Firing someone in anger, fear, or ego often signals
insecurity—not strength. It tells your team that tough moments are met with
knee-jerk reactions, not thoughtful leadership. That undermines your
credibility. It makes people nervous. And it sends the message that results
matter more than relationships. Real strength shows up in restraint—in the
ability to hold space, ask questions, and respond with clarity. Your people
don’t need perfection. But they do need consistency. And they need to know
their leader won’t unravel when things get hard.
You can’t swap out a person like a part in a machine.
People have stories, chemistry, potential, and pain. When you treat them like
disposable components, you strip away what makes teams thrive—humanity. Your
organization doesn’t need more efficiency. It needs more empathy. Before you
fire, ask: “Am I solving a process issue or rejecting a person?” The most
scalable thing in your company isn’t software or strategy. It’s care. Treat
people like people, and you’ll unlock more than performance—you’ll unlock potential.
Every time you handle underperformance, you’re shaping
culture. If your approach is scattered—firing one person for something and
tolerating it in another—your culture becomes inconsistent, and trust breaks
down. But if you lead with clarity, compassion, and fairness every time, people
know what to expect. They lean in. They trust the process. Culture doesn’t need
to be perfect—it needs to be consistent. How you handle the hard stuff
determines what kind of culture you’re really building.
Even if you haven’t said it out loud, people can feel when
you’ve checked out. They sense your distance. Your short tone. Your decision to
stop investing. That kind of disengagement becomes a self-fulfilling prophecy.
They stop trying because they know you’ve stopped caring. But the opposite is
also true. When someone senses that you’re still in their corner, even during a
rough patch, they often rise to the moment. Don’t underestimate the impact of
staying engaged. Your belief might be the thing that changes everything.
Showing someone grace doesn’t mean you’ve lowered the bar.
It means you’re willing to help them reach it. High standards and deep support
are not opposites—they’re partners. Grace says, “I see where you’re falling
short, and I’m here to help you rise.” That combination creates accountability
without shame, growth without fear. Some leaders confuse grace with weakness.
But in reality, grace is one of the most powerful tools you have. It says: “You
are more than your worst moment. Let’s build something better together.”
Some people don’t shine in their current role because their
strengths lie elsewhere. Maybe they’re miscast. Maybe they’ve been
underutilized. Maybe no one’s ever asked what they actually want to do. Before
firing someone, get curious. Ask deeper questions. Explore their motivations,
skills, and goals. You might uncover a strength that’s been hidden beneath
misalignment. And when you reposition someone to align with that strength, you
unlock energy, engagement, and excellence. Don’t fire someone before finding
out what they’re truly built for.
How you treat one person—especially in a tough moment—sets
the tone for how everyone else treats each other. If firing is quick and cold,
people will model that same transactional approach in their relationships. But
if you handle mistakes with patience, feedback, and humanity, your team will
learn to extend that same grace. Culture is caught, not taught. And your
actions become the curriculum. Want a team that supports each other, solves
problems together, and steps up when it matters? Show them how.
Organizations that retain talent through seasons of growth,
stress, and transition end up with something rare: continuity. Continuity
builds trust, speed, and shared language. When people stay, they stop spending
time learning names and start solving problems. Firing disrupts that. It resets
the team’s chemistry. It puts projects on pause. And it costs more than just
salary. Before firing, ask: “Am I preserving short-term comfort or long-term
advantage?” Stability doesn’t happen by accident—it’s built by leaders who stay
and solve, not slash and swap.
Sometimes performance looks stagnant when it’s actually
just building steam. Not every win happens immediately. People might be deep in
a learning curve, mid-project, or laying foundational work that hasn’t paid off
yet. If you judge too early, you miss the wave just before it crests. Momentum
is tricky—it doesn’t always show up in daily numbers. But talk to the person.
Ask what they’re working on. You might find that they’re one breakthrough away
from major results. Firing someone during a build-up is like unplugging a
computer during an update. You don’t fix it—you just restart the wait.
Performance dips can sometimes be traced to temporary
external factors—tax season, product rollouts, personal stressors, or even
industry cycles. If you fire someone during a temporary downturn, you risk
mislabeling a seasonal issue as a character flaw. It’s not always that they’re
not trying. It might just be the toughest stretch of the year. Great leaders
learn to spot the difference between a slump and a slide. Before making that
call, ask yourself: “Is this a pattern or a moment?” Handle the moment with
wisdom, and you preserve the person who thrives once the season passes.
It might seem counterintuitive, but firing quickly can be a
sign of lazy leadership. It takes far more effort to coach someone, diagnose
problems, and lead them to a better place. Firing gives the illusion of
decisiveness, but it often just reveals a reluctance to do the hard
interpersonal work of development. When leaders rely too heavily on firing,
they set a precedent: “I don’t have to get better—I just replace the problem.”
That attitude spreads. Soon, no one is taking responsibility. Growth comes when
leaders are willing to be part of the solution, not just the exit strategy.
When people believe in themselves, they perform better.
Confidence isn’t arrogance—it’s trust in one’s ability to learn, grow, and
contribute. If someone’s struggling, it might not be a skills issue—it might be
a confidence issue. And guess what tanks confidence fast? Feeling like you’re
about to be fired. Leaders who build people up—not with false praise, but with
grounded encouragement—often unlock a level of performance that’s been dormant.
Firing might feel like solving a problem. But instilling belief might actually
solve it. Confidence is contagious—and it often starts with a leader who says,
“I still believe in you.”
People who feel secure and supported don’t just do what’s
required—they go above and beyond. That extra effort—the creative idea after
hours, the helping hand for a teammate, the unscheduled check-in—is called
discretionary effort. And it doesn’t come from fear. It comes from trust. When
someone knows they’re not one misstep away from the door, they’re more likely
to take initiative, stretch themselves, and innovate. Firing might give you
short-term compliance. But loyalty gives you long-term excellence. Treat your
people like partners, not replaceable parts—and watch how far they’ll go for
the mission.
Letting one person go can start a chain reaction. Their
friends wonder if they’re next. Their mentees lose direction. Their
collaborators take on more work—and possibly resentment. Culture is fragile. A
single firing, if done hastily or unfairly, can trigger departures,
disengagement, or distrust across the team. Sometimes, the cost of firing isn’t
just the person—it’s the ripple effect. Before making a move, think not just
about the person you’re letting go, but the message you’re sending to those who
stay. Will it inspire belief—or spark doubt? One decision can shift the whole
team’s energy.
When someone struggles but keeps showing up, keeps
learning, and keeps trying—they’re building resilience. And resilient employees
are gold. You don’t find them in job interviews. You develop them through
experience, support, and belief. If you fire someone when they’re just
beginning to strengthen their resolve, you short-circuit that growth. You trade
future grit for present comfort. Instead, double down on development. Help them
through the hard parts. Then watch as they become the person who can handle whatever
comes next. Resilience doesn’t show up on resumes. It’s built in the trenches
of challenge—and you build it by staying.
Development is messy. There are missteps, awkward
conversations, partial progress, and slow gains. If you expect someone to
improve in a perfect, linear way, you’ll be disappointed—and likely too quick
to fire. Real growth happens in fits and starts. Some weeks feel like leaps.
Others feel like stumbles. But it all matters. It’s all part of the process.
Leaders who understand that are better at holding the tension: high standards and
grace for the journey. Firing because progress isn’t perfect is like uprooting
a plant because the bloom wasn’t fast enough. Stay in it. The best results
often come later.
Some of your most influential employees aren’t in
leadership positions. They’re the ones others go to for advice. The ones who
lift morale. The ones who mediate tension or spot potential. These informal
influencers often hold more cultural weight than formal titles. If you fire
someone without realizing the influence they carry, you might destabilize more
than you expect. Pay attention to who people listen to. Who they trust. Who
shapes the emotional tone of the room. Influence is a form of leadership—and sometimes
the most powerful kind. Don’t lose it because you were only watching outputs.
When you commit to developing people—even when it’s
hard—you create a culture of growth. You show that struggles are a pathway, not
a dead end. That message becomes a cultural foundation. Teams that know
coaching is part of the deal lean in. They don’t fear feedback—they seek it.
They trust that leadership isn’t looking for perfection, but progress. Firing
too quickly tells people to hide their flaws. Coaching tells them to bring them
into the light. If you want a culture that stretches and strengthens, make
development your default response. Coaching doesn’t just help one person—it
defines the whole team.
What seems like inconsistency might actually be a
developing pattern. But it takes time to see it. If you fire someone too
quickly, you might miss the emerging rhythm of progress, the signs of growth
taking root. Patterns don’t always announce themselves in week one or even
month two. They emerge through feedback loops, repeated actions, and time.
Patience allows you to step back, observe more clearly, and assess with nuance
instead of frustration. And once you’ve seen a true pattern—good or bad—you can
lead more wisely. Without patience, you’re leading by reaction, not
recognition.
One of the most common misreads in leadership is assuming
someone has stopped caring, when in fact they’re just burned out. Burnout saps
energy, dulls passion, and creates emotional exhaustion. It doesn’t mean
someone has checked out—it means they’re out of fuel. If you interpret that as
disengagement and choose to fire them, you may be discarding someone who’s
given deeply—and simply needs recovery, not rejection. Recognizing burnout
takes empathy. Responding to it takes care. But when you help someone return to
full strength instead of replacing them, they’ll remember it forever. And
they’ll often come back even stronger.
Judging someone’s performance in the middle of a crisis can
be misleading. People respond to high stress in different ways—some freeze,
some flail, some flourish. If you make a firing decision based on how someone
handled a singular high-pressure moment, you may be missing their true value.
Crisis reveals character, yes—but it can also trigger temporary dysfunction,
especially without support. Before firing, ask: Was this a one-time event, or a
recurring issue? Have they been coached for high-stress scenarios? Everyone has
a bad day under pressure. That doesn’t mean they’re a bad fit.
A fish can’t climb a tree—and a talented person in the
wrong environment will always underperform. Sometimes a role mismatch, poor
leadership, or broken systems are the real reasons someone seems unproductive.
Instead of firing them, change the environment. Move them to a new team. Give
them a new leader. Adjust the workflow. You may be amazed at the
transformation. People want to thrive—but they need the right context. If you
keep switching people instead of fixing the setting, you’ll be stuck in a loop.
Change the environment, and you might unleash the excellence that was there all
along.
How you treat people now becomes part of your legacy. Years
from now, people won’t just remember what goals you hit—they’ll remember how
you handled hard calls. Especially how you treated the people who were
struggling. When you fire hastily, coldly, or defensively, that story sticks.
But when you lead with compassion, curiosity, and courage—even in tough
exits—you build a reputation that outlasts titles. Leadership isn’t just about
now. It’s about the long echo of your actions. Be the leader who people speak
well of years later—not because you were perfect, but because you were
principled.
Many people only discover what they could have done
differently after someone leaves. That’s what exit interviews are for—but by
then, it’s too late to change the outcome. If someone expresses that they were
confused, unsupported, or misaligned, it often reveals that firing wasn’t the
only—or best—option. What if those conversations happened before the decision?
Regular check-ins, stay interviews, or mid-course feedback sessions can surface
issues early, while there’s still time to pivot. Don’t wait until someone’s out
the door to learn what could’ve saved the relationship. Insight gained too late
is regret in disguise.
Recruitment, onboarding, training, and team acclimation all
take time, money, and energy. And even then, there’s no guarantee your new hire
will work out. In contrast, investing in the development of your current team
is often more efficient and cost-effective. When you fire someone, you’re not
just losing their salary—you’re creating a vacuum that demands attention and
drains momentum. Before replacing someone, do the math—financially and
culturally. The most sustainable teams aren’t the ones who keep hiring
fresh—they’re the ones who keep growing what they already have. Don’t
underestimate what it costs to start over.
How you treat one person sets the emotional tone for how
everyone treats each other. If your team sees you extend grace, listen deeply,
and respond with care—even in hard conversations—they’ll follow your lead.
Compassion scales. It becomes culture. Firing without empathy breaks that
chain. It replaces humanity with anxiety. But when you lead with kindness, your
team learns to do the same—for clients, colleagues, and themselves. Compassion
doesn’t mean lowering standards. It means raising the standard for how you
lead. And when it becomes the norm, people don’t just perform better—they
belong deeper.
Perfection is not a prerequisite for
contribution. In the best cultures, people know they can have an off week, make
a mistake, or stumble—and still be part of the team. That psychological safety
creates resilience. It encourages people to take risks, speak up, and grow.
Cultures that only reward perfection create surface-level performance. People
hide their flaws and avoid challenges. But when your team knows they can be
human and still be held—and helped—they rise with more authenticity and trust.
A culture that absorbs imperfection isn’t weak. It’s strong enough to grow real
people.
One mark of great leadership is how
well you prepare others to lead. But that development doesn’t happen through
quick exits. It happens through mentoring, feedback, and intentional stretch
opportunities. If someone’s struggling, that’s a chance to lead them into
leadership—not fire them away from it. The people you coach today could be the
people who carry the mission tomorrow. But only if you stay in the process with
them. Firing forfeits that future. Leading through it creates it. Invest in
your people not just for today’s performance—but for tomorrow’s legacy.
Fear-based environments might get
short-term results, but they destroy long-term loyalty. People who feel
disposable will never fully invest. They’ll give just enough to survive—and
leave when a safer option appears. Legacy cultures are built on belonging, not
fear. On trust, not turnover. If your team constantly worries about being
fired, they’re operating in defense, not creativity. You can’t build greatness
on anxiety. Fire when absolutely necessary—but never as a leadership shortcut.
Courageous leadership creates courageous teams. Fearful leadership creates
quiet exits. Choose your legacy wisely.
Fast decisions feel productive. But
fast firings, especially without due diligence, destroy morale. People start to
wonder: “Was that fair?” “Am I safe?” “Do I matter?” The faster you move, the
more suspicion you sow. Culture doesn’t need speed—it needs clarity,
consistency, and care. Take time. Investigate thoroughly. Provide feedback.
Document the process. When people see that you lead with fairness—even in tough
calls—they trust you more. But when they see you rush, they brace for impact.
And bracing doesn’t build culture. It builds walls.
People learn leadership by watching
it. Every firing teaches something—whether you want it to or not. It shows your
team how to handle struggle, how to navigate conflict, and how to respond to
imperfection. If you fire carelessly, they learn avoidance. If you fire with
empathy and communication, they learn courage. Every dismissal is a live case
study in leadership. Don’t teach fear, shame, or silence. Teach grace,
standards, and process. Show them how to lead when it’s hardest—and they’ll
carry those lessons into every room they enter next.
Sometimes when someone doesn’t fit,
it’s not because they’re failing—it’s because they’re holding a mirror to a
broken system. They ask hard questions. They challenge the norm. They disrupt
the silence. That tension might feel uncomfortable, but it’s often a signal
that integrity is clashing with complacency. If you fire someone because they
made leadership uncomfortable, you may be silencing the voice that could’ve
made you better. Before removing the “misfit,” ask what truth they’re exposing.
Discomfort is not always dysfunction. Sometimes, it’s the start of needed
change.
Professional growth doesn’t just come
from age or tenure—it comes from experience, reflection, and feedback. Some
people mature later. They might be impulsive now, but thoughtful later. They
might need more guidance today to become stable, centered leaders tomorrow. If
you fire someone because they haven’t reached full maturity yet, you may be
throwing away a future asset. But if you invest in their growth—coach them
through the rough edges—you help shape who they become. Give people the dignity
of growing up in your presence. You may be mentoring the person who replaces
you one day.
You can hire someone incredibly
talented—but if they don’t have the resources, feedback, or team infrastructure
to thrive, that skill will eventually erode. When performance slips, the first
question shouldn’t be “Are they good enough?” but “Have we supported them
enough?” Firing someone without providing the conditions for success is
leadership malpractice. Even the most brilliant people burn out in broken
systems. Give them what they need. Build the scaffolding. Create feedback
loops. Then—and only then—assess performance. Firing without support isn’t
decisive. It’s dismissive.
Every person who stays adds weight to
your flywheel. They learn more. They connect deeper. They build history. And
when you retain great people—even those who’ve struggled but improved—you
create forward force. But constant firing resets the wheel. You slow down your
progress. You force your team to spend time teaching instead of building. High
retention isn’t just a nice-to-have metric. It’s your momentum strategy. The
longer people stay and grow, the faster your team moves. Don’t slow yourself
down by ejecting people before their potential compounds.
Every hour you’ve spent training,
mentoring, and working with someone is an investment. If you fire them, that
investment evaporates. You start over. But if you continue developing them, you
multiply that investment. The person becomes more valuable—more attuned to your
mission, more capable in your systems, more trusted by your people. New hires
require onboarding. Existing employees just need reinforcement. Sometimes, the
best ROI doesn’t come from change. It comes from compounding what you’ve
already begun. Firing resets the meter. Coaching lets the meter grow.
People who seem reactive, defensive,
or even difficult aren’t always lost causes. Temperament can evolve. With
coaching, feedback, and trust, many people learn to self-regulate, listen
better, and respond with more maturity. But they have to be given the chance.
If you fire them at the first sign of emotional turbulence, you deny them that
growth. More importantly, you teach your team that emotional control is
expected instantly, not developed over time. Patience here pays off. People can
grow—not just in skill, but in how they show up. Don’t dismiss the emotionally
immature. Develop them into emotionally intelligent.
In team dynamics, not everyone’s
impact is visible. If you misread the situation—especially under stress—you
might fire someone who wasn’t the problem, but the glue. They may not have been
loud, but they were loyal. They may not have been flashy, but they were
foundational. Fire the wrong person, and things unravel. Team trust plummets.
Projects stall. Relationships fracture. Before making a move, double-check your
assumptions. Cross-check your data. Talk to peers. Investigate. Because once
that person is gone, you can’t always fix what breaks in their absence.
Every person has a story in the
making. And sometimes the chapter they’re in now is hard. But that doesn’t mean
the ending is written. The person you’re frustrated with today might become one
of your best people in six months—if you stay in the story with them. Firing
cuts that story short. It says, “This chapter defines you.” But staying says,
“I see where this could go.” People remember the leaders who stood with them
when they were still figuring it out. Be part of the growth story—not the one
who closed the book too soon.
If you believe there’s never enough
time, talent, or tolerance, you’ll default to quick exits. But that’s scarcity
thinking—and it shortens your strategic horizon. Great leadership sees beyond
the now. It plays the long game. It knows that people take time, that
development is an asset, and that patience pays. Firing based on fear of
falling behind often leads to short-term relief and long-term regret. Make
decisions from abundance: “There’s still time to develop this person.” “There’s
still potential here.” “There’s still growth to come.” Scarcity shrinks teams.
Abundance builds them.
People learn the most when they
fail—especially when they’re supported through it. That process of falling,
reflecting, and recovering is what builds mastery. If you fire someone the
moment they fail, you rob them of that trajectory. Worse, you send the message
that mastery is expected instantly, not earned through time. Create space for
mistakes. Hold people accountable, yes—but also guide them through it. When
someone learns from a failure and comes back stronger, you’ve done more than
fix a problem. You’ve shaped a professional. And that’s the real win.
Even if a firing is justified, it
affects the whole team. People grieve. They worry. They wonder. If the fired
employee was liked, it creates loss. If they were disliked, it raises questions
about why nothing changed sooner. Either way, it shakes the emotional
foundation. Firing without careful management of morale is like pulling out a
beam and expecting the ceiling to hold. Before you fire, prepare your team.
Communicate. Provide support. Rebuild trust. Because every person you lose
isn’t just a role—they’re a thread in the emotional fabric of your team.
Some people are slow to bloom. They
don’t wow you in month one—or even month six. But they’re listening. Learning.
Internalizing. And when the time is right, they emerge with surprising
strength. If you fire based only on what’s visible early, you may never see
what was coming. Potential isn’t always loud. It doesn’t always look confident.
But it’s there—in how they show up, how they absorb feedback, how they care.
Stay curious. Stay engaged. And stay long enough to let that late potential
unfold. Some of the best people were almost let go too soon.
Leadership isn’t just about
outcomes—it’s about helping people rewrite the stories they believe about
themselves. When someone struggles, they often think, “Maybe I’m not cut out
for this.” “Maybe I’m failing.” A firing confirms that story. But coaching can
change it. You can help them see that failure is feedback, not fate. That
growth is possible. That they are more than their worst day. That shift in
self-perception is everything. It builds confidence. It drives action. And it
creates loyalty. Help people write a better story—and they’ll carry it, and
you, into every room they enter next.
Even when it’s logical, a firing can
feel deeply personal. It can feel like a betrayal of trust, of hope, of effort.
People don’t just lose a job—they lose a part of their identity, their routine,
their connection. Leaders must remember that firing isn’t just operational—it’s
emotional. Handle it with dignity. With presence. With care. Or better yet—when
possible—avoid it through development and support. Because once someone feels
betrayed, rebuilding that bridge is nearly impossible. Choose care over coldness.
Integrity over expediency. Your people—and your reputation—deserve nothing
less.
The person who seems mediocre now
might be preparing for a personal transformation. A mentor. A mindset shift. A
breakthrough in confidence. You don’t always get to see what’s coming—but if
you stick around, you might. That’s the risk of firing too soon. You end the
story before the twist. You miss the breakthrough because you didn’t believe in
the buildup. If someone is growing—even slowly—consider staying the course.
Some of your greatest future wins may be hidden in today’s quiet work. Stick
around long enough to see the magic unfold.
Every time someone grows inside your
organization, they gain not just skills—but context. They understand how things
work. What matters. What’s failed before. What customers expect. That kind of
institutional wisdom can’t be taught in a handbook. It’s earned. It’s lived.
When you fire someone who’s been growing, you lose more than a body—you lose
embedded knowledge. Retaining and developing your people allows you to build a
team that doesn’t just perform—but understands. That kind of wisdom compounds.
It becomes culture. And it makes your team smarter with every season.
Anyone can lead well when things are
going smoothly. But pressure is where leadership is tested—and watched. Your
team is observing how you respond when someone messes up. Do you react with
rage? Withdraw? Fire quickly? Or do you lean in, coach, clarify, and guide? How
you lead under pressure sets the emotional ceiling for your team. It tells them
what’s possible, what’s safe, and what’s valued. Fire someone without
thoughtful leadership, and your team learns to fear pressure. Stay engaged
through pressure, and they learn to trust it. And that’s when the best work
begins.
Some people aren’t naturally
strategic. They might miss the big picture, struggle to prioritize, or fumble
when challenges arise. But that doesn’t mean they’re doomed. Problem-solving is
a skill—and it can be taught. Through frameworks. Through shadowing. Through
coaching. If you fire someone for not being proactive or innovative, ask
yourself: Have they been taught how? Have they been shown how to think, not
just what to do? Teaching someone to think is harder than replacing them. But
it’s more valuable. And once they learn how to solve problems, they become
unstoppable.
This might sound sentimental—but it’s
real. Most people deeply want to earn their leader’s respect. They want to know
they’re making you proud. They want to hear, “I see how hard you’re working.”
That desire fuels effort. But if they feel like they’re always on the verge of
being fired, that desire turns into shame. Shame kills motivation. It shuts
people down. But pride—being seen, valued, encouraged—builds energy. If
someone’s struggling, find something to affirm. Show them what’s working. Then
coach what isn’t. That balance turns potential into pride. And pride into
performance.
Many performance issues are actually
communication issues in disguise. A misunderstood directive. An unclear goal. A
misread tone. When you don’t align on expectations, people flounder. And if you
assume that confusion equals incompetence, you’re making a costly mistake.
Clarify first. Ask questions. Check for understanding. Firing someone for
failing unclear expectations is like punishing someone for misreading your
mind. Great leaders don’t just speak clearly—they check for clarity received.
That one habit can save relationships, recover performance, and create cultures
where people thrive because they understand what’s expected.
Insecure people don’t innovate. They
perform for safety. But people who feel secure in their place on the team are
willing to push boundaries, speak up, and try new things. That’s where growth
happens. Firing too quickly sends the message that experimentation isn’t safe.
That mistakes aren’t recoverable. That loyalty is conditional. But when you
choose stability—when you stay with someone through a tough patch—you give them
the emotional footing to take risks. And those risks lead to real
breakthroughs. Safe people build bold cultures. And bold cultures build great
companies.
When people experience thoughtful,
effective coaching, they start to pass it on. They become mentors. Peer
supporters. Culture keepers. One coaching moment can ripple through a team in
ways firing never could. You’re not just fixing one issue—you’re creating
someone who helps fix many. That’s how culture spreads. Firing someone may
remove an issue, but coaching someone creates a multiplier. You build capacity.
You build legacy. You build leaders. That kind of culture scales far beyond any
one metric or quarter. And it starts with how you treat the one person who’s
struggling today.
Sometimes the person you’re
considering letting go sees something others don’t. Maybe they’re raising
concerns others are afraid to voice. Maybe they think differently, push back,
or just ask the inconvenient questions. That tension might seem frustrating—but
it might also be what your team needs. Diverse thinking drives innovation. And
dissent, when healthy, leads to better decisions. Firing someone for being the
outlier is tempting. But honoring, coaching, and integrating their perspective
is wiser. You might discover they’re not the problem—they’re the key. Don’t
shut the door on the insight you didn’t expect.
When someone leaves, there’s an energy
cost. A distraction. A mourning. A weight. It disrupts flow, lowers morale, and
often leaves others picking up slack. That emotional load affects productivity
more than you might realize. And it lingers. Firing may seem efficient—but the
emotional debt it creates can drag performance down for weeks or months. Before
you make a decision, assess not just the financials—but the emotional impact on
the team. What’s the true cost of this exit? And are you ready to pay it—not
just in money, but in morale?
Sometimes underperformance isn’t about
lacking skill—it’s about unlearning bad habits. Habits from past jobs. From
poor managers. From environments where survival mattered more than excellence.
Unlearning takes time. It’s messy. People default to what’s familiar—even when
it doesn’t serve them. If you expect instant change, you’ll fire too soon. But
if you give people time to unlearn—to replace old instincts with new
ones—you’ll build something deeper. Rewiring isn’t fast. But it’s worth it.
Especially when the result is someone who’s aligned, engaged, and finally free
of what held them back before.
If someone doesn’t seem to “fit,” it’s
easy to assume they’re not right for the role—or the team. But misalignment
isn’t always a red flag. It can be a signal that something new is needed. A new
way of thinking. A new approach. A challenge to the norm. That misfit might
actually be your next innovation spark—if you listen. Instead of firing, ask:
What does this tension reveal? What needs to shift? Sometimes the misaligned
person is showing you what’s outdated. What’s ready to evolve. Don’t fire your
friction. Learn from it.
Loyalty isn’t built when things are
easy. It’s built when things are hard—and someone stays. If you fire someone
the first time things get rough, you end the relationship just when it was
about to deepen. But if you lean in, help them grow, and walk through the
valley with them, something shifts. They remember. And that memory becomes
commitment. People who’ve been through the fire with you will fight for the
mission with a different kind of grit. Loyalty multiplies through shared
struggle. Fire less. Stand together more. And watch what kind of team you
build.
When someone is given a second chance
and uses it well, they often become your strongest advocate. That moment of
grace—of being believed in when they didn’t fully believe in themselves—can
light a fire that outlasts any training. Second chances teach loyalty,
gratitude, and resilience. They also show your team that failure isn’t fatal.
That this is a place of redemption, not rejection. When people know they can
grow from their mistakes, they take healthier risks and build deeper bonds. The
return on that investment? A team full of people who’ve fallen, learned, and
come back even better.
Sometimes, it’s not the process that’s
broken. It’s the lack of presence from leadership. A check-in that never
happened. A conversation that was always postponed. A misunderstanding that
went unclarified. When someone underperforms, ask yourself honestly—have I been
present enough? Have I made space for questions, accountability, and
encouragement? Leadership isn’t just about oversight. It’s about presence.
People perform better when they feel seen. Before you decide to fire, show
up—fully. Sit down. Listen. Guide. You might find that your presence is the
spark they needed all along.
People sometimes overplay their best
traits. A detail-oriented person might become perfectionistic. A passionate
person might become argumentative. A helper might burn out. These aren’t signs
of incompetence—they’re misapplied strengths. And they can be coached. If you
fire someone for leaning too far into their core traits, you might be losing a
high-potential contributor who just needs calibration. Coaching helps people
aim their strengths in the right direction. It turns noise into power. Misused
strength isn’t weakness—it’s untamed value. Don’t throw it out. Harness it.
Everyone loves a brilliant spark—the
person who solves big problems or wins big clients. But consistency—the steady,
reliable performer—often creates more value over time. When someone struggles
briefly, but has shown long-term steadiness, don’t discount them. Temporary
dips can be coached. But consistency is hard to replace. Before you fire, ask:
Am I being distracted by flashier results while overlooking steady value?
Reliable people aren’t always loud—but they keep the engine running. Don’t cut
your team’s heartbeat just because it skipped once. Steady beats brilliant when
sustained over time.
People are often most honest after the
crisis passes—after the project closes, after the review period ends, after the
pressure lifts. If you fire someone too quickly, you may miss the best insight
they could offer. What they saw. What didn’t work. What they wish they’d known
sooner. Create a window for reflection—not just reaction. Ask what they
learned. Ask what you could’ve done better. You might discover that the person
you almost fired just gave you the roadmap to your next improvement. Storms
bring truth—but only if you stick around long enough to listen.
Belief is invisible—but powerful. When
people sense that their leader believes in them, they rise. They stretch. They
push past old limits. But when they sense disbelief—when they feel like a
disappointment waiting to happen—they shrink. They underperform. They give up.
If someone is struggling, check the emotional current. Do they know you believe
in them? Do they feel like you’re rooting for them, not just judging them?
Belief doesn’t mean ignoring issues. It means showing up with hope, not just
critique. And hope, consistently given, has turned many careers around.
Performance metrics matter. But
they’re not the whole truth. They don’t capture effort, context, growth
trajectory, or team dynamics. They can be influenced by externalities—a slow
quarter, a buggy product, a difficult client. Firing someone based purely on
numbers is like grading a student without reading their essay. Context matters.
So does conversation. So does growth. Use data as a starting point, not a
finish line. Talk to the person. Understand the story behind the stats. That’s
how you make decisions that are not only smart—but human.
Roles evolve. Needs shift. And
sometimes someone struggles not because they’re failing—but because the job
they were hired to do has changed. If you’re considering firing someone, ask:
Did the goalposts move? Has the role become something it wasn’t originally? If
so, that’s not a firing issue—it’s a clarity issue. People deserve the chance
to re-align before they’re let go. They deserve a clear runway, not a moving
target. If the role has changed, bring them into that shift. Train, coach,
re-clarify. Sometimes realignment saves what miscommunication almost ruined.
In a world that moves fast, patience
feels radical. But it’s one of the most powerful tools in a leader’s arsenal.
Patience gives people time to find their footing. It opens space for honest
conversation. It invites creativity. And it often reveals truths you’d never
see in a rush. Firing is sometimes necessary—but rushing into it is almost
never wise. Be the leader who waits just a little longer. Who leans in one more
time. Who makes space for progress, not just perfection. Patience doesn’t mean
avoidance. It means belief in the process.
When you fire people quickly, without
support or effort, you normalize a culture of disposability. Others begin to
see themselves as temporary, too. But when you coach, support, and give space
for growth, you normalize development. You tell your team: Struggle is part of
it. Growth is expected. We stay in it together. What you allow becomes your
norm. What you repeat becomes your culture. Choose wisely. Every
decision—especially the hard ones—is a culture-setting moment. Lead with the
long view in mind.
Everyone you admire was once new, once
unsure, once struggling. Greatness doesn’t come fully formed. It emerges
through effort, failure, and feedback. If someone is struggling, try to
remember: you were there once, too. What helped you improve? Who stayed with
you? What changed things for you? Be that kind of leader for someone else.
Don’t just remember your own journey—honor it by helping someone through
theirs. Growth is universal. And it’s our job to pass it on.
Your decisions as a leader don’t stay
in the room. They ripple. People talk about how they were treated. How they
were heard—or dismissed. How they were encouraged—or discarded. That story
travels. It becomes part of your leadership reputation. Handle every tough
decision like it’s your legacy—because it is. When people leave your
leadership—whether they stay or go—they should leave with dignity. Respect.
Maybe even gratitude. That’s possible. But only if you lead with humanity
first.
This one’s tough, but real. Sometimes
a team member struggles because of something you haven’t done well.
Maybe your expectations weren’t clear. Maybe you haven’t given consistent
feedback. Maybe your leadership style doesn’t match their learning style. That
doesn’t mean you’re a bad leader—but it does mean firing shouldn’t be your
first reaction. Self-awareness is a leadership essential. Ask yourself: Have I
shown up well for them? Have I contributed to the problem? And am I willing to
own it? That humility can change everything. For you, and for them.
Sometimes someone is doing deep,
internal work. They’re learning to handle feedback. To hold boundaries. To
speak up. To self-regulate. These changes might not show up in the metrics
yet—but they matter. They’re setting the stage for a major breakthrough. If you
fire based on surface performance, you may miss the quiet work that’s actually
transforming them. Have conversations. Ask what they’re learning. You might be
surprised by the progress hiding beneath the surface. Not all growth shouts.
Sometimes, it whispers. You just have to listen.
Fear creates compliance, not
commitment. It silences innovation. It discourages risk-taking. And it creates
an environment where people do the minimum just to stay safe. But safety—the
emotional kind—unlocks creativity, initiative, and loyalty. If firing is used
as a regular motivator, fear becomes your culture’s default setting. But if
belief, development, and honest feedback are your tools, people rise. Not
because they have to. Because they want to. Build your team with safety—not
threats—and you’ll get more than performance. You’ll get passion.
When someone messes up and you offer
grace, they remember. It becomes a defining moment in their career. A hinge.
They’ll talk about it for years. They’ll carry that memory into every team they
lead. Mercy isn’t weakness—it’s strength, wisely applied. It’s knowing that
sometimes the best way to grow someone is to forgive, not fire. To believe in
them, not break them. Those moments matter. They’re leadership at its best.
Don’t waste them.
Most companies hire fast and fire
faster. But the ones who coach—who really develop their people—build a moat.
They retain talent. They create loyalty. They foster internal advancement.
Coaching isn’t fluffy. It’s strategic. It’s the key to sustainable success. And
it gives you a massive edge. Because while others are constantly churning
staff, you’re building depth, wisdom, and consistency. In the long game,
coaching wins. Every time.
When people feel safe, they stop
spending energy on self-protection. They redirect it to creativity,
problem-solving, and collaboration. But when people fear being fired, they’re
constantly bracing. That emotional tension creates mental drag. It slows performance,
increases errors, and crushes initiative. Safety is not about avoiding
accountability—it’s about creating space for real growth. If your workplace is
full of fear, you’re paying for it—in lost energy, lost innovation, and lost
trust.
Pay attention to who people laugh
with. Laughter signals safety, connection, and trust. If someone’s laughter has
faded—or if others avoid laughing with them—it might mean they feel unsafe. Or
isolated. Or like they’re already halfway out the door emotionally. You don’t
have to be best friends, but you do have to foster connection. Because when
laughter disappears, performance isn’t far behind. Fire less. Reconnect more.
And listen for the laughter. It’ll tell you what’s really going on.
History is full of stories about
people who were nearly fired—until something clicked. A mentor stepped in. A
role shifted. A project revealed their strengths. And suddenly, they were
irreplaceable. Before you make a final call, ask: Have I truly seen this
person’s best work? Have I given them the right environment to shine? What if
the problem isn’t them—it’s timing? Stay curious. Stay hopeful. The next great
success story could be sitting right in front of you.
When someone walks through a hard
season—personally or professionally—and you stand by them, it changes things.
Loyalty deepens. Trust solidifies. And they begin to show up not just for the
paycheck—but for you. For the mission. For the team. Difficult seasons are
where roots grow. Fire someone in their low moment, and you sever the chance to
grow something lasting. But walk with them—and you plant seeds of devotion that
bloom for years.
Hiring someone new always brings risk.
Will they fit in? Will they perform? Will they stay? But rebuilding someone who
already knows your systems, shares your values, and has history with your
team—that’s a smarter bet. Rebuilding takes time, yes—but the foundation is
already there. You don’t have to start from scratch. You just have to recommit.
And that recommitment often creates the loyalty and performance you were
chasing in the first place.
Just because someone has been in a
role for a long time doesn’t mean they’re stale. In fact, they may be mastering
it. Repetition, when intentional, creates confidence, efficiency, and insight.
It builds the kind of quiet excellence that powers long-term success. If
someone seems unexciting but consistent, don’t overlook them. They might be
your anchor. Your steady hand. Your cultural cornerstone. Firing based on
flashiness often backfires. Honor the power of the practiced.
Organizations are ecosystems. Every
person affects the balance. When you remove someone, the dynamics shift. Work
is redistributed. Social energy reconfigures. Norms recalibrate. That’s not
always bad—but it’s always significant. Firing without recognizing this
systemic impact is short-sighted. Map it out. Talk to the team. Understand the
webs of collaboration, communication, and support that might be disrupted.
Systems thrive on awareness. Make decisions with the whole in mind.
One win can change everything. It
restores confidence. It validates effort. It shifts momentum. If someone has
been stuck, stalled, or struggling, focus on helping them secure that next
small win. A good conversation. A helpful contribution. A solved problem. That
one win might be all they need to re-engage, to believe again, to push forward.
Firing ends the chance for that moment. Coaching makes space for it. And those
moments? They matter more than we think.
How you lead becomes the model for how
others lead. If you fire reactively, your team learns that growth is
conditional. If you fire thoughtfully—after trying to coach, after honest
feedback, with care—they learn that leadership includes responsibility. Your
actions echo. They teach. And they multiply. Lead the way you want your future
leaders to lead. And they’ll follow.
It’s easy to trust when everything is
smooth. But real trust—the kind that lasts—is built when things get tough. When
someone fails, and you show up. When someone panics, and you stay calm. When
someone expects punishment, and you offer guidance. Those moments define
relationships. They set the tone. And they make people trust you more. Fire
someone in a panic, and you break the bond. Lead through the storm, and you
build one that can weather anything.
People are not just resources—they are
responsibilities. As a leader, you are entrusted with their growth, their
wellbeing, and their contribution to the mission. That’s stewardship. It means
you don’t fire lightly. You consider the human cost. You lead with intention.
Stewardship sees people as more than metrics. It sees them as people—complex,
valuable, and worthy of development. Lead like a steward, and your legacy won’t
be in how many people you hired or fired. It’ll be in how many you helped
flourish.
Growth takes time. Skills build
slowly. Confidence comes in layers. Insight arrives in waves. If you expect
instant transformation, you’ll fire people who are actually progressing—just
not fast enough for your comfort. But real development is like farming. You
plant, you water, you wait. And when the conditions are right, it blooms.
Firing out of impatience is like digging up seeds to see if they’re growing.
Trust the process. Tend to the growth. And don’t expect fruit in week one.
Some of the best stories in business
come from turnarounds. From someone who was nearly out the door—until they
weren’t. They rallied. They grew. They surprised everyone. And those stories
echo. They become part of your culture. They say, “Here, we don’t give up on
people.” And that message? It creates loyalty, courage, and belief. One great
comeback doesn’t just redeem a person. It redefines your whole approach to
leadership.
Sometimes an employee is just going
through a chaotic chapter. Maybe there’s a team reorganization, a new system,
or a difficult project. In that swirl, mistakes happen. Communication breaks
down. Output dips. But chaos isn’t always a sign someone can’t perform—it might
just mean they need support through transition. If you fire someone while
everything around them is changing, you may be punishing them for reacting like
a human. Instead, pause. Ask what support they need. Offer stability. Ride it
out with them. Because when the storm clears, some people rise stronger than
ever.
If someone has a pattern of
underperforming and being let go, another firing might just confirm a belief
they already hold about themselves: that they always fail. That they’re never
enough. That they can’t make it. But if you intervene, break the cycle, and
offer coaching, you might change more than just their work performance—you
might change how they see themselves. Leadership has the power to disrupt
cycles. Don’t reinforce the old story. Help them rewrite it. You might be the
one leader who finally helps them break free from it.
You can’t polish anything without
friction. The same goes for people. Struggles, tension, and challenges often
bring out the depth of who someone is and who they can become. If you remove
them during that friction, you lose the refining moment. Don’t confuse friction
with failure—it’s often the sign that growth is near. Work with them through
it. Coach through the grit. Guide them through the pressure. You may be forging
someone invaluable, and all it took was staying with them just a little longer.
People won’t remember your
spreadsheets, but they’ll remember the story of how you treated someone in
crisis. The firing that felt unfair. The second chance that changed someone’s
life. The patience that bore fruit. Those stories spread. They define your
leadership far more than metrics ever will. Choose to be the author of stories
worth repeating. Let your legacy be about wisdom, kindness, and courage—not
just KPIs and quarterly reviews. Because when people talk about you, it won’t
be the data they bring up. It’ll be what kind of leader you were when it
counted.
Influence isn’t just about
authority—it’s about credibility. And credibility is earned when people see you
invest, especially in those who are struggling. Fire someone quickly, and
people assume you don’t really care. But coach them, advocate for them, help
them improve—and your influence skyrockets. People will listen to your
feedback, trust your decisions, and follow your leadership because they’ve seen
your commitment. You become someone they can count on not just when things are
easy—but when things are messy. And that kind of influence? That lasts.
Not all effort is visible. Someone
might be staying late, helping others, or managing personal challenges you
don’t know about—all while trying to stay afloat. If you focus only on results,
you might miss the heart behind the hustle. Fire them, and you send the message
that effort doesn’t matter—only outcomes do. But if you recognize unseen
effort, you create a culture that values integrity, resilience, and humanity.
Look beneath the surface. Say, “I see you.” That recognition could be the
turning point that helps someone feel safe enough to finally succeed.
Every employee brings their life into
work, even when they try not to. Trauma. Fear. Past jobs that hurt them. Family
stress. Internal battles. These don’t excuse poor performance—but they do offer
context. When someone seems unusually defensive, withdrawn, or inconsistent,
consider what might be underneath. Firing removes the person but leaves the
question unanswered. Coaching seeks to understand first. If you want a team of
whole, healthy people, you have to make room for the full human experience. Compassion
and curiosity are essential leadership tools—and they just might save a career.
Every firing transfers pressure. The
work still needs to be done. And that gap—often sudden and unplanned—lands on
the rest of your team. That can lead to burnout, resentment, and disengagement.
Before firing someone, ask: What’s the plan for the gap? Who will absorb the
tasks? Are they ready, willing, and supported? If the answer is no, firing
might solve one problem while creating five others. Sometimes the smarter
choice is to coach the current person into competence instead of burning out
the ones who remain.
When someone has been around for a
while, they develop deep knowledge of systems, relationships, and history. That
institutional wisdom isn’t in any handbook. It lives in people’s heads. If you
fire them, you lose that insight—sometimes forever. New hires can bring fresh
ideas, sure. But they also bring ignorance of what’s already been tried,
failed, and fixed. The blend of innovation and history is powerful. So before
cutting someone loose, weigh what they know—not just what they do. That
knowledge might be what helps your team avoid costly repeat mistakes.
Some people are in the wrong role, but
the right company. They’re misaligned, not miscast. If someone is
underperforming, don’t just ask, “Should they go?” Ask, “Is there another seat
on the bus for them?” People often shine when their strengths are properly
placed. Someone average in sales might thrive in operations. A struggling
analyst might become an excellent communicator. Moving them can unlock both
performance and potential. Sometimes the most powerful thing you can do isn’t
to fire—but to pivot.
When someone is overwhelmed, the idea
of becoming “high-performing” again feels impossible. But small wins—tiny,
tangible steps—create momentum. Help someone rack up a few of these, and their
mindset shifts. Confidence returns. Performance improves. If you fire someone
before those wins can accumulate, you cut the recovery short. Instead, help
them start small. One good meeting. One clear report. One compliment from a
peer. These compound. Small wins save careers. Help them stack up.
High turnover reflects poorly on
leadership. When people leave—or are let go—too frequently, fingers start
pointing at the manager. Stakeholders wonder about your ability to develop
talent, build culture, or foster stability. So sometimes, saving a team member
is also saving yourself. It’s not about covering up performance—it’s about
stepping into real leadership. Growth isn’t easy. But when you can lead people
through it, your stock rises. You’re seen as someone who builds, not burns. And
that reputation? It can protect your own seat at the table.
Leadership isn’t just about what you
do—it’s about what you help others do. Who you develop. Who you guide
from uncertain to unstoppable. Firing shortcuts that process. It skips the
growth journey. But when you stay with someone, coach them, challenge and
champion them—you shape a legacy. The best leaders aren’t remembered for every
project they completed. They’re remembered for the people who say, “They
changed my life.” That starts with who you choose not to give up on.
High retention rates aren’t just a
product of smart business moves—they reflect relational intelligence. That
means knowing how to read people, understand needs, navigate tension, and speak
to both hearts and minds. When people stay, it’s often because they feel seen,
supported, and valued. If you fire someone without trying to build a
relationship first, you’re leaving one of your most powerful leadership tools
on the table. Emotional intelligence isn’t just for HR—it’s for anyone who
wants to lead with longevity. Keeping people is rarely about being soft. It’s
about being smart with people.
Titles don’t always fit perfectly at
first. A newly promoted manager might stumble. A fresh hire might feel
overwhelmed. But just because someone is growing into a role doesn’t mean
they’re failing. Roles are like shoes—they need breaking in. People need time
to adjust to new expectations, visibility, and pressure. If you fire someone
before they’ve had a chance to grow into their role, you miss the powerful
evolution that comes from discomfort turned into mastery. Instead of saying
“They’re not ready,” say, “How can I help them grow into this?” You’ll get
leaders, not leavers.
Firing can feel like cultural
correction—removing a “bad fit” to protect the team. But you can’t build great
culture by subtraction alone. Culture is built by what you add:
communication, support, rituals, shared purpose. You might remove a toxic
attitude—but if you haven’t built anything better in its place, the void just
reabsorbs dysfunction. Culture isn’t a vacuum cleaner—it’s a garden. You need
to plant more than you prune. Firing may be part of that, sometimes. But don’t
confuse it for culture-building. That requires day-to-day care, not just exits.
A firing might feel like a clean
fix—but have you had the hard conversation yet? Have you really said,
face-to-face, what needs to be said? Often we fire when we’re unwilling to
confront. But courageous conversations can do more than warn—they can transform.
Honesty invites change. Vulnerability earns trust. If you’ve never given
someone clear, direct, compassionate feedback, firing them might not just be
premature—it might be unjust. The harder the talk, the deeper the chance for
growth. Don’t skip the conversation. It could be the beginning of something
better.
Sometimes we assume someone “just
doesn’t get it.” But that assumption often comes from silence, not inquiry.
Have you asked them how they see the role? Have you explored their goals? Their
blockers? Their confusion? Without dialogue, you’re operating on guesswork.
Firing based on assumptions is like diagnosing a patient without asking
symptoms. People deserve clarity. And clarity doesn’t drop from the sky—it’s
created through shared language, transparency, and truth-telling. If you
haven’t had that conversation, you haven’t earned the right to give up. Start
there.
When things are moving fast, when
goals feel threatened, when pressure mounts—it’s easy to get urgent. And
urgency can make firing feel like the fastest fix. But urgency doesn’t justify
unfairness. You still owe people process. Feedback. A chance to improve.
Leadership in high-pressure moments requires extra fairness, not less. It
demands you stay centered. If you fire because you're rushed, you're teaching
your team that pressure overrides people. That speed trumps values. Don't trade
your principles for short-term relief. Fairness under fire—that’s what builds
leadership credibility.
When someone’s not performing, it’s
easy to assume it’s a personal issue. But often, underperformance is a symptom
of something bigger: outdated systems, unclear processes, poor cross-functional
communication, or uneven workload distribution. If you fire someone without
evaluating the system around them, you may be blaming the fruit for the
condition of the soil. Investigate. Ask how the workflow supports or sabotages
performance. Engage others. You may find that firing isn’t the fix—redesigning
the process is. Save the person. Fix the system.
Giving feedback isn’t a one-and-done
deal. It’s a loop—share, apply, reflect, refine. And that loop takes time. If
you give feedback and expect instant change, you’ll always be disappointed.
Real change often happens on the second or third loop. It takes repetition.
Encouragement. Gentle accountability. Don’t yank someone out of the game
because the first feedback cycle didn’t yield a transformation. Stick with
them. Stay in the loop. That second or third round may be the one where
everything clicks.
When someone feels constantly
evaluated—or worse, disposable—they don’t bring their full self to work. They
edit. They withdraw. They play small. But when they feel safe? They take
initiative. They offer bold ideas. They care more. Firing sends a signal to the
whole team about how safe they are. If safety disappears, performance follows.
Before letting someone go, ask: have I created an environment where they feel
safe enough to show up fully? You might be surprised what changes when someone
feels like they belong.
Pushing someone to improve without
pause often leads to collapse. People need space to reflect, recharge, and
reset. If someone’s burning out or overwhelmed, a break—a pause—might do more
than any productivity hack or disciplinary process. Consider time off. Consider
a role adjustment. Consider a slowdown. Pauses create clarity. They allow
people to return with new eyes and fresh motivation. Sometimes the best way
forward isn’t more pressure. It’s a breather. Don’t push someone out when what
they really need is a moment to breathe.
If you’re asking someone to change how
they work, think, or communicate, they need to feel psychologically safe. They
need to know they won’t be punished for messing up the transition. If they’re
trying to grow while fearing they might be fired, the stress will block the
very change you’re hoping for. Growth thrives in safe soil. You can have high
standards and high safety at the same time. In fact, they feed each other.
Don’t expect transformation in a hostile environment. Cultivate safety
first—and then challenge them to grow.
People are not machines. They’re
ecosystems—complex, evolving, layered. What you see now is only part of what
they carry. Untapped talent. Hidden resilience. Unspoken ambition. Dormant
creativity. Fire them too soon, and you never get to see it. Stay longer.
Listen deeper. Give space. And you might be the leader who draws out potential
they didn’t even know they had. That kind of leadership is rare. And it changes
lives—not just careers.
Leadership isn’t just about setting
the standard—it’s about modeling how to handle imperfection. When you respond
to failure with grace, people don’t just feel relief—they feel inspired. They
begin to offer that same grace to teammates. They take more risks. They build
more trust. And they step into their roles with a deeper sense of belonging.
Grace doesn’t mean lowering the bar. It means creating an environment where
people want to rise to meet it. Fire them, and the team remembers the fear.
Coach them, and the team remembers the grace.
Fear-based performance burns hot and
fast—but it never lasts. People perform to avoid punishment, not to contribute
from purpose. That creates surface-level compliance, not deep engagement. If
firing is a constant threat, the culture becomes brittle. But if development is
the default, the culture becomes resilient. People stay, grow, and care. The
foundation gets stronger with each season. Sustainable teams don’t need
constant turnover. They need consistent trust. Build from trust—and you’ll stop
managing exits and start multiplying impact.
Ask any successful person who made the
biggest difference in their journey, and they’ll likely name someone who
believed in them when no one else did. That belief, especially when things were
tough, becomes a defining moment. If you fire someone during their struggle,
you may miss the chance to be that pivotal figure. But if you show belief—even
cautiously, even temporarily—you might be the reason they rise. People remember
who stood by them when it was least convenient. Be the leader who sees what could
be, not just what is.
When someone is underperforming, your
team isn’t just watching the individual—they’re watching your response. Do you
panic? Do you ghost them? Do you lead with fear or with wisdom? Your reaction
becomes a case study. It teaches others what’s expected, what’s allowed, and
what support looks like. If you fire too quickly, the lesson is: “Struggle =
rejection.” But if you lead through it with integrity and guidance, the team
learns something far more powerful: “We coach. We build. We stick together.”
Your leadership response becomes the playbook for everyone else.
When you’ve fired a few people, it can
become easier the next time. Less gut-wrenching. Less careful. It starts to
feel like a tool you reach for a little too often. But firing shouldn’t be
easy. It should stay uncomfortable—because it’s serious. When it becomes
routine, it usually means something deeper is broken: hiring, communication,
leadership, or expectations. Pause and ask: “Why am I relying on this so much?”
Discomfort keeps you honest. If firing ever becomes automatic, it’s time to
examine your systems, not just your staff.
Not everyone sells their progress
loudly. Some people build slowly, quietly, behind the scenes. They might not
offer flashy presentations or constant updates—but they’re constructing value
brick by brick. If you fire someone just because they’re quiet, you may be
missing the depth of what they’re working on. Ask questions. Dig deeper. Give
them space to show you the foundation they’re laying. The loudest person isn’t
always the most productive. Sometimes, greatness speaks in whispers until it’s
ready to be revealed.
We often chase dramatic results. Big
wins. Massive change. But steady, consistent effort builds something far more
powerful: trust. Systems. Reliability. If someone’s results aren’t exciting but
they’re dependable, they’re worth their weight in gold. Before firing someone
who’s “just okay,” ask what their consistency enables for the team. What could
they become if that steady rhythm continues for another year? Sometimes, the
most boring performer today becomes the backbone of the team tomorrow. Don’t overlook
the power of slow and steady.
Uncertainty is exhausting. When
someone suspects they’re about to be fired but no one will say it, they operate
in fear, confusion, and isolation. That anxiety kills morale and blocks growth.
People deserve clarity. If they’re not meeting expectations, they should
know—clearly, directly, kindly. Firing someone without ever having that honest
conversation is more than unfair—it’s demoralizing. Say the hard things. Be
brave. Give them a chance to course-correct. Clarity, not silence, is the
leadership move.
No one masters a new skill on the
first try. Whether it’s communication, prioritization, or
decision-making—repetition is required. If someone isn’t getting it yet, ask:
how many reps have they had? How much feedback have they received? Have they
been given time to internalize and apply it? Firing after one or two failed
attempts ignores the science of learning. True growth is iterative. Stick
around long enough to let the repetitions do their work.
Every firing leads to a hiring. Every
hiring leads to onboarding. Every onboarding leads to months of lost momentum.
That cost isn’t just financial—it’s emotional, cultural, operational. You lose
trust. You lose time. You lose rhythm. Constant replacement creates a fragile
team. Before firing someone, consider the full ripple effect. Could a coaching
plan achieve the same result with less disruption? Don’t build a culture on
churn. Build one on commitment.
We often expect to see
improvement before we believe it’s happening. But growth shows up first in
effort—increased questions, better engagement, more ownership. If someone is
trying, even if they’re still not “there” yet, that’s momentum. Firing someone
during their effort stage sends the message: “Trying isn’t enough.” But effort
is the bridge to results. Support it. Acknowledge it. Give it time to compound.
Many people quit just before their breakthrough. Don’t let your leadership be
the reason they do.
Trust is performance fuel. When people
feel trusted, they rise. They take ownership. They commit harder. But when they
feel scrutinized, distrusted, or doubted, they wither. They second-guess. They
disengage. If someone isn’t performing, ask: “Do they know I trust them? Have I
shown it?” Sometimes a simple act of belief—handing them responsibility, asking
their opinion, giving them space—changes everything. Trust isn’t blind. But it is
catalytic. And it often brings out someone’s best when nothing else will.
Some people start in the wrong lane.
Maybe they took a role out of necessity. Maybe they misunderstood the
expectations. Maybe you did. Either way, a poor start doesn’t mean poor
character or capacity. If they’re struggling, it might be a fit issue—not a
failure. Explore it. Ask what parts of the job light them up. What drains them.
Where they’ve thrived in the past. Sometimes a minor role adjustment—shifting
duties, changing teams, altering scope—turns things around completely. People
aren’t static. Neither are job descriptions. Flex, before you fire.
A mentor is often the single variable
that turns an average performer into a high-impact contributor. Someone to talk
to. To model behavior. To ask questions without fear. If someone’s struggling,
consider pairing them with a mentor before showing them the door. Don’t just
evaluate their performance—evaluate their support network. Do they have someone
to guide them? Cheer for them? Challenge them? One mentor can do what a dozen
policies cannot. Provide that connection. It might change everything.
Understanding creates safety. When
someone feels understood—when their quirks, fears, learning styles, and context
are acknowledged—they stay. And they grow. If you fire someone without ever
really understanding them, you missed the foundation of motivation. Ask more.
Learn their story. What makes them tick? What’s been hard lately? What would
help them feel valued? Understanding doesn’t mean excusing poor performance. It
means addressing it with depth, not distance. Create a place where people feel
seen—and they’ll surprise you with what they’re capable of.
Sometimes a team member seems like
they’re “disrupting the flow”—they question processes, propose alternatives, or
challenge routines. That tension can feel frustrating. But before you fire them
for being “difficult,” ask if they’re actually innovating. Disruption and
innovation often look alike in their early stages. People who challenge norms
may be uncomfortable—but they’re also invaluable. They see cracks before others
do. They spark new thinking. Firing them too soon may kill your next great
idea. Lean in instead. Ask what they’re seeing. What they’re trying to fix. It
might not be rebellion—it might be revelation.
Every organization has stories that
define it. And some of the most powerful are redemption stories—the ones where
someone was struggling, believed in, coached, and eventually thrived. Those
stories get shared. They create a culture of hope. They show people that
failure isn’t fatal and growth is always possible. When you fire someone
quickly, you lose the chance to create that kind of story. But when you stay
with someone and help them turn it around, the entire culture benefits. You
prove that development matters. That we don’t give up on each other. That we
rise—together.
It’s easy to assume someone is
apathetic when they underperform. But often, they just haven’t felt needed in a
meaningful way. They want to be part of something bigger. A transformation. A
rebuild. A renewal. Invite them into that. Say, “We’re not where we want to be
yet—but I think you can help get us there.” Purpose activates people. It
reminds them why they signed up. Fire them, and you end the possibility of
purpose. Call them up into change, and you give them a reason to try again—with
heart.
We expect people to hit the ground
running. But greatness often starts awkwardly. Clunky conversations. Missed
steps. Slow momentum. That’s normal. People don’t come fully formed—they come
with pieces, potential, and a willingness to grow. If you judge them too soon,
you may miss who they could’ve become. Some of the most iconic contributors in
any field started slow. Give them space to find their stride. Awkward
beginnings don’t mean wrong fit. They mean the process is working—one honest,
imperfect step at a time.
Hard skills show up
quickly—spreadsheets, reports, sales numbers. But soft skills—emotional
intelligence, active listening, cultural sensitivity—take longer to observe and
even longer to develop. Yet these are the skills that build long-term success.
If someone is technically strong but socially shaky, don’t assume they’re
doomed. They may just need time and coaching to catch up. Firing someone
because their people skills aren’t perfect ignores the fact that most of us
learned those through mistakes, not manuals. Be the one who teaches them, not
just terminates them.
It’s easy to judge someone from the
outside—especially when you haven’t walked their journey. Maybe they didn’t go
to the right school. Maybe they’re quiet in meetings. Maybe they’re still
learning your industry. But everyone has a backstory. A set of steps that led
them to today. If you fire someone without ever asking, “What got you here?”
you’re making a judgment without context. And that’s dangerous. Slow down. Get
curious. Walk with them a while before you decide. Their journey may explain
far more than you expect—and their next chapter may be the one you’ll be glad
you didn’t skip.
Performance plans, warnings,
metrics—all have their place. But sometimes, one raw, honest, vulnerable
conversation is the true turning point. A conversation that says: “I want you
to win. But we’re not there yet.” That kind of honesty is rare. And powerful.
Firing someone without ever offering that clarity robs them of the chance to
rise. Leadership isn’t just process—it’s connection. Don’t file the paperwork
before you open your heart. Sometimes one real conversation is all it takes.
Underperformance sometimes stems from
invisibility. The person may feel overlooked, undervalued, or like their effort
doesn’t matter. That sense of invisibility can lead to detachment. Before
firing someone, ask yourself: “When was the last time they felt truly seen?” A
single conversation—where you acknowledge their value, effort, or struggle—can
shift everything. People thrive where they feel noticed. Recognition isn’t a
bonus; it’s oxygen. Let them know they matter. See them before you judge them.
It might turn silence into engagement, and stagnation into movement.
It’s easy to appear polished when
everything is going well. But real character shows up when things fall apart.
Watch how someone handles feedback, failure, and frustration. If they take
ownership, ask for help, or stay open—they’re showing you something invaluable.
Even if performance is lagging, their willingness to learn reveals depth. Don’t
mistake short-term struggle for long-term limitation. You might be seeing the
development of someone who will be rock solid in the future. Fire them, and you
lose that unfolding. Stay, and you help shape it.
Letting someone go means rolling the
dice on someone new. A new hire might look great on paper but crumble in your
culture. They’ll take time to learn your systems, norms, and values. The person
you already have? They’ve got a head start—if you’re willing to invest. That
investment might not yield overnight results. But over time, it creates depth
and alignment you can’t buy. Don’t trade a proven relationship (even if
strained) for a risky resume. Betting on your people often pays bigger in the
long run.
Every leader wants to be remembered
for building something great. But the greatest legacies aren’t always made
through innovation—they’re made through restoration. Taking someone who was
drifting and helping them refocus. Walking with them from shaky to solid.
Turning potential into proof. That kind of turnaround is unforgettable—for them
and for you. Firing might feel cleaner. But coaching builds something far
deeper: a story of redemption. The kind that gets told long after the project
is over.
Some people are quiet winners. They
don’t ask for credit. They don’t self-promote. But they keep things moving.
They fix bugs. They mentor teammates. They catch mistakes before they become
disasters. You might overlook them because their wins don’t shout. But if you
fire them without realizing the quiet value they bring, you’ll feel the loss
instantly. Look again. Who’s keeping things stable? Who’s reducing noise, not
making it? Sometimes the quiet ones carry more than you know.
When people mess up, their instinct
might be to retreat. To hide. To freeze. Especially if they’re afraid they’ll
be fired. What they need in that moment isn’t punishment—it’s permission.
Permission to try again. Safely. Confidently. With support. Create that safety,
and you give them space to recover. They may surprise you. Not because they’ve
changed everything overnight—but because you gave them enough ground to stand
up again. And sometimes, that’s all it takes.
If someone’s not hitting their numbers
but shows humility and hunger—pay attention. That’s a foundation for growth.
Skills can be taught. Speed can be built. But attitude? That’s the secret
weapon. If they’re asking questions, seeking feedback, and staying open, you’ve
got someone who’s coachable. Don’t fire the person who’s still
learning—especially when they’re hungry to grow. Feed the hunger. Guide the
humility. The results often come next.
You can’t know someone’s values in a
few weeks. Maybe not even in a few months. But those values—how they treat
others, how they respond to stress, how they show up when no one’s
watching—matter more than metrics. If someone is aligned in heart but lagging
in pace, consider staying the course. Skills can be taught. Cultural alignment
cannot. Keep the people who believe what you believe. Help them grow into the
work. That’s how values-led teams endure.
Not all pain is visible. People carry
loss—of a loved one, of a dream, of a relationship—into their jobs. Grief can
flatten even the strongest performers. It can make simple tasks feel
impossible. If someone is off, consider what might be underneath. You don’t
have to be their therapist. But you can be their leader. Ask. Care.
Adjust. Firing someone during a season of grief doesn’t solve a performance
problem—it deepens a human wound. Lead with compassion. They’ll remember it
forever.
Early intervention saves careers. When
you see someone start to slip, start coaching. Don’t wait until it’s a mess.
Don’t delay hard conversations until the damage is done. A single course
correction early on can prevent an exit months later. Fire-fighting is
reactive. Coaching is preventive. Choose prevention. It’s quieter. Smarter.
Kinder. And far more effective.
When someone’s in the danger zone,
don’t leave them guessing. Tell the truth—with kindness. “I’m worried.” “Here’s
what I’m seeing.” “Let’s make a plan.” That kind of transparency is rare—and it
builds trust, even in tense moments. People can’t improve if they don’t know
what’s wrong. Fire them without clarity, and you create confusion. Be
transparent. It won’t just help them. It will strengthen your leadership brand
as someone who leads with honesty, not silence.
Maybe someone’s first chapter wasn’t
great. Mistakes. Missteps. Misunderstandings. But everyone deserves a second
chapter. A new page. A chance to try again. You don’t have to forget the
past—but you can write a better future. Extend that chance. Invite them
into their Chapter Two. You might be stunned by what happens when someone feels
like their story isn’t over. It gives hope. And hope changes everything.
High turnover teaches people not to
get attached. “Don’t invest too much—they might not last.” That mindset is
corrosive. It stunts trust. It discourages collaboration. Firing someone
without exhausting other options feeds that cycle. But developing someone?
Restoring them? That sends a different message: “We fight for each other.”
That’s the kind of culture that keeps people close—and builds teams that last.
Some people have never had a champion.
Never had a boss, coach, or mentor who looked them in the eye and said, “You’ve
got something.” Be that person. You don’t have to lie. But you can look
for the spark. Name it. Call it out. Firing someone without ever offering
belief might reinforce every voice of doubt they’ve ever heard. But showing
belief—real, grounded belief—might rewrite their future. That’s power. Use it
wisely.
It’s not all on you. Peer mentorship,
cross-team support, cultural rituals—all of these contribute to someone’s
success. Before firing, ask: Have we surrounded them with the right team? Have
we tapped into collective wisdom? Isolation breeds failure. Community fosters
growth. Build the ecosystem around them, not just the process under them.
Sometimes it’s not about removing them—it’s about embedding them in something
stronger.
We love the idea of hiring “culture
fits.” But most great teammates become that over time. Through feedback.
Through mistakes. Through shared experiences. Firing someone because they’re
not “a fit” too soon might overlook the process of becoming one. Culture
is built through mutual shaping. Give it time. Invite them in. Show them how we
do things—and why. You’re not just evaluating fit. You’re helping create it.
Results lag behind behaviors. If
someone has just started applying feedback, changing habits, or trying new
approaches—you might not see the outcome yet. But it’s coming. Don’t
fire based on lagging indicators. Evaluate based on current behaviors. Are they
moving in the right direction? Are they making better choices? That’s what
counts. Results will follow. Give it time.
If someone’s worried about losing
their job, they’re not thinking clearly. They’re thinking about rent. Family.
Dignity. That survival mindset shuts down creativity and problem-solving. It’s
not that they’re lazy—it’s that they’re scared. Before firing, ask: What would
it take to help them feel safe enough to think clearly again? To try? To
breathe? People thrive in secure soil. Create that, and performance often
follows.
Loyalty can’t be bought. It has to be
earned—through time, trust, and consistency. When you stand by someone during
their low point, that loyalty begins to form. They remember. And they often
respond with years of commitment, excellence, and advocacy. Firing might clean
up the org chart. But staying might earn you something far more valuable:
someone who never forgets what you did for them.
Quick wins are tempting. But real
leadership plays the long game. Development. Culture. Loyalty. All of it takes
time. Firing might fix today’s problem—but development builds tomorrow’s
momentum. Trust that. Stay with it. The greatest returns don’t come from
turnover. They come from transformation. Bet on people. Stay long enough to see
it pay off.
If someone struggles with tone,
timing, or tension—they might not be emotionally unintelligent. They might be
unpracticed. EQ is built through feedback, safety, and modeling. Firing someone
before helping them grow emotionally sends the wrong message: “You have to
already be wise to stay here.” But great leaders develop emotional maturity.
They coach it. They reward progress. Give them grace. Then guidance. And then
watch as EQ emerges like a muscle finally being used.
Even if the person being let go was
problematic, your team is watching how you handle it. With integrity? With
empathy? With clarity? Or with avoidance, blame, and coldness? Every firing
sends a message to the rest: “This is how we do endings here.” Make it a
message you can stand by. One that says, “We treat people like people—even in
goodbye.” That message echoes. Make it one of care.
Some decisions are only appreciated in
hindsight. The one you didn’t make. The firing you paused. The conversation you
chose instead. Those become anchor points in your leadership journey. You’ll
look back and say, “I’m glad I stayed. I’m glad I coached. I’m glad I gave them
that chance.” Not every “almost” becomes a success story—but many do. And even
when they don’t, you’ll know you led with courage, wisdom, and care. And that?
That’s leadership you never regret.
In high-stakes moments, people pay
attention. And for some, being on the brink of being fired is the first time
they’re truly watching how you lead—how you talk, how you act, whether you
listen. That moment may define their experience of leadership forever. If you
fire with cold efficiency, they may carry that memory as proof that leaders
don’t care. But if you engage them with empathy and courage, they may carry a
very different story: that leaders can be fair, honest, and human—even in the
hardest moments.
Everyone can look like a good leader
when things go well. But your reputation—as a human and as a professional—is
shaped most by how you respond to messiness. How you handle the imperfect team
member. The conflict. The disappointment. If you’re quick to discard, people
notice. If you’re willing to do the hard work of developing someone, people really
notice. Reputation isn’t built in applause. It’s built in the quiet, gritty,
necessary choices that happen behind closed doors. Keep your character aligned.
That’s the kind of leadership people remember—and respect.
That challenging team member—the one
who frustrates you, drains you, pushes all your buttons—is still a teacher.
They’re revealing something about your leadership, your boundaries, your
expectations, your emotional limits. Firing them removes the challenge, yes.
But it also removes the lesson. What if, instead, you asked: “What is this
person showing me about myself?” Growth isn’t just for the team. It’s for you
too. Let the difficulty sharpen your leadership. That way, even if you
eventually do part ways, you’ll have gained—not just lost.
We often want linear growth: learn →
apply → improve. But people learn in loops, spirals, stalls, and breakthroughs.
Some take longer to get it. That doesn’t mean they’re incapable. It means their
process is different. If you expect uniform learning speeds, you’ll fire slow
bloomers who were on the cusp of flourishing. Offer multiple modes of support.
Check in. Reiterate. Be patient. Some of the most loyal, high-performing team
members started slow—but finished strong.
Confusion kills momentum. If someone
isn’t performing, it might be because they don’t truly understand what’s
expected. Or what success looks like. Or where the goalposts are. Firing
without ever clarifying is like canceling a race without telling them where the
track was. Have the conversation. Show them the path. Ask them to repeat it
back. When clarity comes, confidence often follows—and so does performance.
Don’t fire someone you haven’t truly guided.
Some people know they’ve messed up.
They feel it. But they don’t know how to bounce back. They’re waiting for a
sign—permission to reset, to re-engage, to get back in the game. Firing sends
the opposite message: “There’s no way back.” But coaching says: “Let’s find the
way forward.” That small act of invitation can reignite motivation, ownership,
and direction. Give them the reset button. See what happens.
People grow on the inside before it
shows up outside. They start thinking differently. They notice their old
habits. They begin to try, hesitate, adjust. That’s not weakness—it’s growth.
But from the outside, it might still look messy. Firing someone in that phase
is like abandoning a seed because it hasn’t sprouted yet. Stay with them. Watch
for the cues. Ask what’s shifting inside. The harvest may be closer than it
looks.
When someone turns it around—after
coaching, support, belief—they become a living example. A story of what’s
possible. They give hope to others. They mentor the next struggler. They remind
your team that growth is real, and redemption is part of the culture. Firing
ends that story early. Coaching completes it. And completed stories ripple
through your team like nothing else. Let your saved ones shape your team’s
spirit.
You can’t put “sense of belonging” in
a spreadsheet. But it affects every metric you care about—retention,
innovation, morale, performance. Firing someone who never felt like they
belonged might say more about your culture than their capability. Ask what made
them feel disconnected. Listen. Fix it. Because belonging builds buy-in. And
buy-in builds businesses that last.
When performance tanks, we often look
at the person first. But many times, the issue lies upstream—ambiguous roles,
poor communication flows, inadequate tools. People operate within the systems
they’re handed. Firing someone who’s trapped in a broken process doesn’t solve
the problem. Fix the system. Then see how the person performs. You might find
the “issue” wasn’t them at all—it was the structure surrounding them.
Too often, leaders expect people to
“self-manage” their growth. But real development is a dialogue. It requires
attention, feedback, encouragement, and direction. If someone isn’t growing,
ask: “Have I shown up in that process?” Firing someone you never invested in is
like walking away from a plant you never watered. It’s not just on them. It’s
on both of you.
Some people want recognition. Others
want challenge. Some want stability. Others want meaning. If someone’s
performance is off, they may not be lazy—they may be mis-motivated. You might
be offering the wrong fuel. Ask what drives them. Learn their language. Adjust
your approach. Firing someone for being disengaged without trying to engage
them differently is a missed opportunity. Motivation isn’t one-size-fits-all.
Leaders sometimes fear that being too
compassionate weakens their authority. But the opposite is true. Compassion,
paired with clarity, makes you stronger. People will follow a leader who is
both human and honest. If you fire without compassion, you might retain
power—but lose respect. But if you handle hard moments with empathy and care,
your authority becomes trusted. And trusted authority lasts longer than
fear-based control ever will.
It takes courage to have the tough
conversation. To try again. To stay with someone longer than is comfortable.
Firing is sometimes seen as bold—but staying is often bolder. Because it means
you’re betting on potential. You’re doing the harder work. You’re investing.
Don’t let fear masquerade as decisiveness. Sometimes, the real courage is in
continuing the conversation.
Workplaces are full of broken
people—wounded from past jobs, past leaders, past versions of themselves. And
sometimes, the workplace is the first space where healing starts. Through
feedback. Through belonging. Through purpose. If someone is still healing,
firing them may reopen the wound. But coaching might help close it. Be the kind
of leader who holds space for healing. Your company will get better work—and
your people will get better lives.
The person you don’t fire might one
day mentor the person you almost did. They might be the reason someone else
stays. Or succeeds. Or feels safe. Saving one career can save many. The ripple
effect of development can’t be underestimated. People who are redeemed become
redeemers. That’s how you build legacy—not just through your own leadership,
but through the leaders you grow.
Struggles often point to something
deeper—burnout, mismatch, loneliness, unclear expectations. They’re not always
signs of failure. They’re signals. And they invite inquiry. Firing someone
without exploring the signal might solve the symptom, but miss the cause. Ask
better questions. Treat struggle as communication, not incompetence. It’s how
people cry out—professionally. Listen.
We love charts that rise steadily. But
real growth zigzags. It dips. It stalls. It surprises. Someone might be in a
valley right now—but that doesn’t mean they’re not growing. If you fire every
time the graph bends downward, you’ll miss the full arc of someone’s
development. Stay long enough to see the whole story—not just the low point.
Every firing contributes to your
reputation—even the quiet ones. People will remember how you did it. Whether
they agree or not, they’ll remember the tone. The grace. The fairness. Or the
lack of it. If you want to be known as a builder—not just a boss—handle exits
with the same care you give to entries. Or better yet, keep people in long
enough to write a better ending.
Burned out people often look checked
out. But that doesn’t mean they don’t care. It means they’ve been running on
empty. Before you fire someone for being unmotivated, consider what’s been
draining them. Is it the workload? The culture? The ambiguity? Emotional
fatigue is real—and reversible. You don’t throw away a battery when it’s
drained. You recharge it. Try the same with people.
Maybe the person doesn’t need to go.
Maybe they just need to move—to a different team, a different role, a different
rhythm. Before firing, consider repositioning. Talk to them. Ask what’s working
and what’s not. Sometimes the fit is wrong, not the person. A shift in
structure can save a career.
In a world of ruthless bottom lines,
grace stands out. It makes people talk. Stay. Care. Refer others. Grace isn’t
letting people off the hook. It’s giving them a chance to meet it. To try
again. To rise. When you lead with grace, you create a workplace people never
forget—and rarely leave.
Having high standards doesn’t mean
firing anyone who falls short. It means holding people to the goal and
helping them reach it. Fire them, and you lower your responsibility. Coach
them, and you raise your leadership. The best standards include support as part
of the expectation. Help people rise to the challenge. That’s how standards
stay high—and teams get stronger.
We’ve all been wrong before. About
people. About timing. About potential. The person you’re ready to fire might be
one decision away from proving you wrong—in the best way. Give them the chance.
Let them surprise you. It’s a risk. But so is giving up too soon. And
sometimes, the greatest joy in leadership is watching someone soar when no one
thought they would.
Sometimes it’s clear someone needs to
move on—but how matters. A planned transition, a career conversation, a
supported exit—that preserves dignity. A firing, especially without warning or
support, creates trauma. If it’s time to part ways, do it like a leader. Don’t
rush. Don’t avoid. Don’t ghost. Walk them out the right way. That memory stays
with them—and everyone watching.
Every company says they value people.
But the real test comes when people struggle. What do you do then? Do you ditch
them—or develop them? That choice becomes your culture. Make struggle a place
of possibility—not punishment. That’s the kind of culture people talk about.
And stay for.
When you fire someone, everyone left
behind pays attention. They take notes. They wonder if they’re next. They weigh
your fairness. Your tone. Your process. Firing someone harshly doesn’t just
affect one person—it affects morale, safety, and trust across the board.
Protect the ones who stay by leading with honor—even when someone has to go.
At the end of the day, firing is just
a solution to a problem. Coaching, though? That’s an investment in a person.
Problems come and go. But people—when developed—become your best asset. The
ones you coach today may become your future leaders, culture carriers, or even
your legacy. Choose people. Always.
Some people go their whole lives
without real mentorship. Without someone who pauses long enough to say: “I
believe in you.” You might be that person. And that one decision—not to fire,
but to develop—might echo through their entire life. You never know what one
chance can do. Be the leader who gives it.
Sometimes the role no longer fits. The
function is outdated. The seat is changing. That doesn’t mean the person must
go. Can they be redeployed? Reskilled? Given a new challenge? It’s easy to fire
roles. It’s wise to reimagine people. That flexibility shows maturity—and
humanity.
Anyone can say “people first” when
things are smooth. But when someone’s struggling, your values get tested. Do
you still put people first? Or performance? Or comfort? Your team will know the
answer. And they’ll model it. Apply your values consistently—not just when it’s
easy. That’s how you create a team that lives what it says.
Firing can feel like a shortcut to
clarity. But leadership is not about easy outs. It’s about walking with people
through uncertainty, challenge, and change. If you’re looking for shortcuts,
you’re managing—not leading. Leadership commits to the long road when it’s the
right one. Even when it’s hard. Even when it’s slow. Even when it costs more
than it saves.
What if the turnaround is one month
away? What if they’re about to have their best quarter ever? What if that book,
mentor, or aha moment is just about to hit? You won’t know unless you stay.
Firing makes sure you miss it. Coaching gives it a chance to arrive. That win?
It might already be in motion.
No leader builds a great company,
team, or culture alone. You need people. And the people you already have might
be the ones who rise—if you believe in them long enough. Don’t start over
unless you truly have to. Start with the people you’ve got. Believe in
what they can become. Then build, together.
Every success story has a mentor. Be
that mentor. Let the person you could have fired become someone who tells
others, “That’s the leader who didn’t give up on me.” That’s the story you want
people to tell. That’s the kind of story that shapes reputations, referrals,
and relationships for years.
Some of the most talented people
you’ll ever work with won’t show up polished. They’ll be raw, inconsistent,
maybe even chaotic at first. But if you give them time, mentorship, and
space—they evolve. Quickly. Beautifully. Firing them too soon may mean ejecting
a diamond that just needed cutting. Trust your instincts—but also trust the
process. The best people don’t always make the best first impression.
Sometimes, brilliance shows up wearing messy shoes.
When you extend grace, you’re not just
being nice—you’re building someone’s resilience. You’re giving them a place to
fall without fear. And people who know they’re safe to fail are more likely to
try hard, push through, and come back stronger. Firing someone because they
slipped doesn’t teach anything. But walking with them through recovery teaches
grit, loyalty, and perseverance. Extend grace when it counts. The grit it
creates will serve you both for years.
How you respond in hard moments
becomes the mirror people use to assess themselves. If you fire in anger,
they’ll see shame. If you lead with clarity and calm, they’ll see hope. They’re
watching your face. Your tone. Your silence. In moments of tension, you are
their mirror. Reflect something worth remembering. Reflect something that
reminds them they’re still worth fighting for.
Fresh starts are rare. Most people
don’t get them. But when you give someone the chance to reboot—to reset their
narrative, redefine their goals, and restart with support—you create a memory
that never fades. People remember who gave them the dignity of a second chance.
Fire them, and that’s the end. But offer a fresh start, and you might earn
lifelong loyalty. You’ll also watch someone rise, not because they had to—but
because someone finally believed they could.
When a struggling team member turns
things around, it doesn’t just help them—it inspires everyone. The team sees
proof that change is possible. That people are worth developing. That
leadership is about more than just performance—it’s about potential. One
person’s rebound can restore morale, spark energy, and show others they’re in a
place where growth is supported, not punished. Firing ends the story. Coaching
creates one everyone wants to be part of.
People don’t become loyal because
everything goes right. They become loyal when things go wrong—and you stay.
When they make a mistake—and you don’t run. Loyalty grows in the soil of grace.
When you fire someone at the first crack, you may preserve control—but you’ll
never grow real commitment. Lead with steadiness when it’s hard. That’s how you
earn the kind of loyalty that can’t be bought or broken.
If you dig into the stories of great
leaders, you’ll often find a chapter where they nearly lost it all. A moment of
failure, near-firing, or massive self-doubt. But someone stood by them. And
that loyalty changed everything. The person you’re about to fire might be
standing in their own “turning point” moment. Stand by them now, and you may be
walking beside the person who one day leads others—with empathy, because
they’ve been there.
Struggle is where growth lives. When
someone has to face feedback, reflect, recalibrate, and climb back—that process
forms them. It strengthens their character. Clarifies their calling. Sharpens
their skillset. If you remove them too soon, you short-circuit the very process
that could make them great. Don’t interrupt the shaping. Stay close. Guide them
through it. What’s forming now might be the foundation of everything that comes
next.
Every decision teaches your team
something. Fire someone without trying to develop them, and the lesson is
clear: “Performance is all that matters.” But coach someone through failure,
and your team learns something richer: “We’re a place that values growth,
people, and purpose.” Don’t just say what you value—show it. Your team is
always learning, even when you’re not teaching.
Sometimes what looks like
underperformance is really just a lack of structure—unclear goals, shifting
priorities, poor time management. Before you fire someone, ask if they’ve ever
been shown how to build a framework for success. Give them structure: a plan, a
rhythm, a set of tools. Often, performance follows predictability. The chaos
they’re in might not be a reflection of who they are—but what they’ve never
been taught.
When someone’s barely hanging on, one
win can change everything. The right project. The right piece of feedback. The
right moment. That win rebuilds confidence. Restarts momentum. Rekindles
purpose. Don’t fire someone when they’re just one moment away from turning the
tide. Instead, help engineer the win. Create the opportunity. Then watch what
happens. Because when someone flips their own story, they never forget who
helped them hold the pen.
Your actions matter. But so does your
tolerance. What you allow—lack of support, poor feedback loops, inconsistent
communication—shapes the culture just as much as what you say. If someone is
underperforming, take a moment to ask: What have I allowed to go unchecked?
What systems, behaviors, or silences have contributed? Sometimes the greatest
fix isn’t removal—it’s repair. Start there.
You don’t always need to say something
brilliant. Sometimes, just showing up, sitting with someone, and asking, “How
are you doing, really?” makes the biggest difference. Your presence
communicates something that pressure never can: You matter. You’re not alone.
I’m with you. Fire them, and the pressure disappears—but so does the
relationship. Show up instead. Your presence might be the pivot point they’ve
been waiting for.
Not everyone gets things on the first
attempt—or the third. Some people need time to let ideas settle. To observe. To
rehearse internally before executing externally. What you’re interpreting as a
lack of competence might simply be part of the learning curve. Have you
considered how this person learns? Have you adjusted your coaching accordingly?
Learning takes patience—and perspective. Stay long enough to let it land.
When your team watches someone fall,
struggle, and then rise again—they’re witnessing something powerful. They’re
not just seeing a colleague improve. They’re seeing what it means to be human
at work. What it means to be supported. What it looks like when grace and grit
combine. That shared redemption becomes part of your team’s DNA. And it makes
everyone a little more hopeful. A little more resilient. A little more united.
Sometimes an employee has a pattern—start strong, falter
under pressure, and then either get fired or walk away. It’s happened before.
They expect it to happen again. But what if you broke the cycle? What if you
didn’t do what every other leader did? Coaching instead of cutting. Staying
instead of walking. That disruption can change everything. You might be the
first person who handles the pattern differently—and that moment becomes the
shift that changes their whole trajectory.
One of the fastest ways to deepen someone’s growth is to
let them teach. Have them train a new hire, walk a teammate through a process,
or lead a retrospective. It forces clarity, builds confidence, and reinforces
progress. If someone is improving, invite them to give back. That act affirms
their value to the team. Firing them ends that momentum. But letting them
lead—even in small ways—builds ownership and respect. Sometimes the best
teachers are the ones who struggled first.
Yes, it’s faster to hire someone new. But redemption is
more meaningful. Watching someone rise after failure creates emotional
connection, team pride, and cultural resilience. It says, “We don’t just fix
problems—we grow people.” Replacement may feel efficient, but it lacks soul.
Redemption creates a shared story, and stories are what people remember. Choose
the one that lasts longer—and echoes farther.
Every team has a rhythm—a cadence, a culture, an energy.
Sometimes a new or struggling team member hasn’t caught the rhythm yet. That
doesn’t mean they’re incapable. It just means they haven’t fully synced. Give
them time. Help them find the beat. Once they do, performance often follows.
Rhythm is subtle, but powerful. And once someone locks in, everything gets
easier.
Whether someone ends up staying or leaving, you are shaping
how they lead in the future. The person you coach today may go on to lead
teams, mentor others, or start something of their own. How you treat them now
becomes part of their leadership DNA. Fire them without care, and they may lead
with fear. Coach them with courage and grace, and you plant seeds that grow far
beyond your company walls.
Some people are one bad experience away from quitting the
industry altogether. One harsh dismissal away from giving up. But one kind
leader—one who says “Let’s work through this”—can be the reason they stay. Keep
going. Try again. You might be the line between despair and determination. Fire
them, and you confirm every fear they’ve had. Stay with them, and you restore
belief—in themselves, and in what’s possible.
It’s frustrating to pour time and energy into someone and
still not see results. But growth is weird like that—it compounds quietly,
until it finally breaks through. The week you want to give up is often the week
before the shift. Trust the investment. You’re not wasting time—you’re laying
the groundwork. Fire too soon, and you miss the return. Wait a little longer,
and you might watch all the work come together at once.
You think you know what someone’s capable of. You’ve seen
enough, right? But people are full of surprises. A personal breakthrough. A new
mentor. A sudden surge of confidence. It happens all the time. People change.
If you fire based on who someone was, you may miss who they’re becoming.
Stay curious. Leave room for surprise. You might witness a transformation you
never saw coming.
People who had to fight for their place—who had to earn
back trust or prove themselves—often become the most loyal team members.
Because they remember what it felt like to be on the edge. And they remember
who helped them climb back. Firing ends that story. Coaching finishes it. Keep
them, and you may gain not just a better performer—but someone who stays,
leads, and advocates for the culture you're trying to build.
Improvement can be bumpy. Two steps forward, one step back.
A great week followed by a shaky one. That doesn’t mean someone isn’t getting
better. It just means the process is real. Messy. Human. Don’t fire someone
because their growth isn’t a straight line. Watch the trend. See the slope. If
they’re trending up—even slowly—they’re worth keeping. Give grace to the graph,
not just the moment.
When someone feels understood, they give more. When they
feel judged, they shut down. Empathy isn’t indulgence—it’s engagement. It says,
“I see your struggle, and I still believe in you.” That message unlocks
something powerful. People lean in. They try harder. They stay longer. Firing
someone without showing empathy first misses that chance. Show you care before
you conclude. Their effort might follow right behind.
Sometimes a person isn’t failing—they’re just not doing
what you thought they would. Maybe because you never aligned on what success
really looks like. Or maybe because they interpreted the role differently. A
reset conversation can fix this. Ask them to define their role in their words.
Share your version. Bridge the gap. Many “performance issues” are actually
expectation issues in disguise.
Not every team glue person is obvious. Some people connect
quietly. They’re the ones others vent to, get advice from, or simply feel
better around. You may not realize their influence until it’s gone. Firing them
without understanding their cultural impact might create more fractures than
you expected. Ask around. See who leans on them. You might find their presence
matters more than their metrics.